Receptionist / Office Administrator Job in Stroud, South West UK

Our Client based on the outskirts of Stroud and Minchinhamptpn  require an additional member of staff within the front of house team.  Transport is required due to their location and part time hours.  The hours will be 09.00 – 13.00 or 13.00 to 17.00 Monday to Friday – some flexible working hours will be required as there may be cover needed on a Saturday this is on a rotational basis.  Candidates applying for this role will have had previous experience of both administration and customer service roles and only be seeking a long term permanent part time position

 

The role will report into the General Manager and on a day to day basis will report into the Front of House Manager. 

 

This role will be based on their Reception area and your main area of responsibility will be to attend to all visitors and deal with enquiries on the phone and face to face.  A presentable candidate is essential as you are the ambassador for this company, not only in appearance but also in terms of demeanour and willingness. You will supply customer service information and assistance to all clients and customers thus a warm and welcoming personality is a must! Where nothing is ever too much trouble….The role will also include being the main port of call for any office administration thus assisting internal departments with the day administration to ensure the company runs smoothly.

 

 

Main duties:

·         Act as first point of contact for visitors and incoming telephone calls

·         Take and pass on all messages from telephone calls, passing them on by email

·         Any customer service duties

·         Keep an itinerary of all staffs weekly movements

·         Provide a centralised administrative support service for different departments within the Companys

·         Type and prepare letters and documents

·         Receive, date-stamp and sort mail and be responsible for signing for all deliveries into the company

·         Take and record payments this could be with cash, cheque or credit card transactions

·         Responsible for the petty cash book and keeping it up to date

·         Use internal system to raise and input Purchase Orders

·         Raise invoices and credit notes and monitor their processing with accounts department

·         Work alongside Finance department to ensure rigorous financial control

·         Maintain and order stationery supplies

 

Additional Responsibilities

·         To assist with any other administrative duties as may reasonably be required

 

Candidates should note that this role is situated on a Reception area, thus you are not surrounded by other colleagues, so are completely responsible for your own role and its accountabilities.  People are based on other floors in the company thus there are always people to ask, but they will not be literally sat next to you.