Regional Controller Job in Hanover 21076, Maryland Us
Scope of Position:
Reporting to the Director of Financial Operations, the Regional Controller (RC) is responsible for providing and ensuring that their staff provides the highest level of customer service, to external customers as well as corporate and field office employees in regards to the driving the business forward while focusing on the profitability and managing the risk exposure to the company. In addition, the RC is responsible for the day to day leadership and development of their SR MOS’s and the teams that they support. The RC maintains a strong partnership with the Director of Branch operations(DBO) to provide financial support and analysis. The RC also acts as an escalation point for the SR MOS’s, office and account issues. Qualities include: Building effective, long-term teams and customer relationships, proactive and abstract thinking, conflict management, professionalism, the ability to employ the TEKsystems’ communication model as appropriate, and the ability to guide others in the adaptation to change in the workplace.
Essential Functions of the Regional Controller:
• Primarily responsible for the leadership and professional development of their SR MOS’s.
• Proactively identifies process gaps and needs, creates efficiencies, and drives change for effective and efficient regional operations
• Partner with DBO’s to strengthen their understanding of markets, products, and key initiatives
• Lead monthly reviews with the DBO’s to discuss key indicators. Provide reporting and analysis to the offices to help drive the understanding of the business and identify key areas for review.
• Interviewing and selection of candidates for the BOA, MOS, SR MOS positions
• Provide long term vision for the region(s) and teams and implement a strategy to achieve the vision.
• Participates in the annual forecasting process
• Responsible for ensuring regions, SR MOS’s and their teams achieve their Quality Control’s metrics.
• Assist in the negotiation with customers regarding service level agreements as well as serve as escalation point for high risk service agreements.
• Serve as compensation plan expert and work with DBO to develop compensation plans for sales managers and recruiters
Job Requirements:
• BA / BS degree in Business or Accounting preferred
• 6+ years of business/financial/accounting experience at TEKsystems or another company
• Ability to provide a team oriented environment that is fair, open, honest, humble, and competitive
• Ability to evaluate and develop efficient and effective operational policies
• Strong leadership skills, communication skills and work ethic
• Ability to coach, train and develop SR MOS’s
• Ability to assess SR MOS performance and identify areas of improvement for the SR MOS
• Strong business judgment and Negotiation skills
• Strong critical thinking skills
• Proven management, leadership, communication, negotiation, problem solving, conflict management, decision making skills
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