Regional Customer Service Manager recruitment

Job Description

Experience with Customer Service management on a regional (Asian ) level
Excellent people management skills with at least 4-5 years proven experience of managing a department located indifferent locations
Outstanding in English, Mandarin a distinct advantage
Understanding of requirements of customers, banking and project delivery
Experienced in safeguarding a maintenance revenue stream
Vendor experience a distinct advantage
Strategic thinker but not afraid to dig in to the details when required
Flexible personality and a good team builder
Should have experience with conflict handling since conflicts might arise both internally within the department as well as with customers so a high level diplomacy is a must
Sees possibilities/opportunities rather than problems
Can operate independently within given frames
The function requires regular travelling within the region

For more information, please email raj.singh@cititec.com.sg.

Job board with a personal touch