Regional Global Markets Client Onboarding/Service Manager
Our Company
State Street Corporation (NYSE: STT) is the world's leading provider of financial services to institutional investors including investment servicing, investment management and investment research and trading. With $24.37 trillion in assets under custody and administration and $2.09 trillion in assets under management at December 31, 2012, State Street operates in 29 countries and more than 100 geographic markets and employs 29,660 worldwide. For more information, visit State Street's website at www.statestreet.com.
Promoting a culture of excellence
With more than 29,660 employees across 29 countries, at State Street, our people are our greatest asset. We recognize that highly skilled, engaged and productive employees are essential to our success. Our company values reflect our commitment to employee engagement, Global Inclusion and corporate social responsibility -- to help you build a fulfilling career. Around the world, we aim to be an employer of choice by offering competitive compensation and benefits, personal and professional development opportunities, and a work environment that promotes a diverse array of people, ideas and skills.
We're a company that insists on, and rewards, performance excellence. We know our success hinges on attracting the best people to join us -- people like you.
We encourage you to explore the possibilities that a career at State Street can offer you.
State Street is an Equal Opportunity Employer, and prohibits discrimination against applicants or employees on the basis of any legally protected characteristic.
Who we are:
State Street Corporation (NYSE: STT) is the world's leading provider of financial services to institutional investors including investment servicing, investment management and investment research and trading. With $23.441 trillion in assets under custody and administration and $2.065 trillion in assets under management at September 30, 2012, State Street operates in 29 countries and more than 100 geographic markets and employs 29,650 worldwide. For more information, visit State Street's web site at www.statestreet.com.
Purpose of the Role:
State Street's Global Markets group is looking to fill an AVP Client Onboarding/Service role. The candidate will drive compliance with the new onboarding regulatory requirements set out by the Dodd Frank rules for trading clients and counterparties.
Job Summary/Description:
- Be a central point of contact in Hong Kongfor all Dodd Frank related questions raised by the Business teams and Clients in APAC
- Play a key role in the State Street Global Markets Dodd Frank action plan
- Ensure Dodd Frank compliance with during the onboarding of clients and accounts to comply with the new rules
- Manage daily compliance functions to ensure compliance with Dodd Frank rules
- Manage onboarding processes and procedures to comply on an on-going basis with Dodd Frank requirements
- Maintain strong working relationships and liaise with internal and external counterparts including Clients, Sales, Trading, Credit, Legal and Operations
- Participate in the enhancement and maintain internal systems for workflow management and data storage
- Resolve and escalate issues proactively and in a timely fashion
- Develop strong working relationships with existing institutional clients
- Track and monitor potential onboarding issues and delays
- Respond to queries regarding the status of specific requests or new clients
Ideal Candidate Profile:
- At least 5-7 Years of relevant experience in dealing with clients and counterparties
- Dodd Frank experience is highly desired
- Excellent communication skills in oral and written forms
- Strong team player and good professional interaction with other team members and teams
- Experience with managing collaborative processes and working across different departments, ensuring other parties keep to deadlines and provide results
- Strong ability to multi-task and work under pressure
- Strong problem solving skills and "can do" attitude
- Strong organizational skills
- Ability to identify and appropriately escalate issues and risks
- Excellent attention to detail
- Capital markets experience would be a plus
- Project management experience would be a strong plus
- Mandarin is preferred
- BA/BS in Business or related studies required
- MBA, MS Finance, or CFA candidates would be a plus
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