Regional Head of Trade Operations recruitment
Job Description
- Provide leadership and management oversight for the BAU Trade Operations in APAC and proactively manage the Regional Trade Operations agenda to ensure alignment with global objectives. Ensure that regional/in-country business requirements are fully understood and where necessary are prioritized across BAU processes, Risk Controls, Change, Business and Functional Trade Operations. Must be able to support a fast changing, challenging and agile business environment whilst ensuring our BAU and risk controls framework is maintained.
- Act as the central point of contact for all Trade related operational matters for the APAC region managing key Trade related business product and sales stakeholders, GBM Banking Operations , product specific Operations, trade counterparts, finance and IT. Must be able to proactively engage our business partners and translate their requirements into Operations execution and be seen as equal partners at their management table delivering a more product and client focused support model to the transaction banking business.
- Strong BAU capability in Trade Finance products, processes, uniform code of practice (UCP), systems and risk environments that allow one to interoperate a scalable and sustainable cash management and payments process and service. Must have 15 years or more relevant trade related operations experience and be willing to re-teach the basics, instill a new rigor and discipline into this team to ensure it can support the basics of a transaction banking business. Product knowledge to include import letter of credit L/C issuance, LC export advisory, LC confirmations, LC discounting, bank guaranties, shipping guarantees, import open account financing, structured trade finance, open account trust receipt financing, FI financing, collection bills, export negotiation and document preparation and checking . Must hold a Uniform Code of Practice certification for Trade Operations. Networking capability with the Trade Operations community in the region and in Singapore (i.e. ABS Trade Committee) is a plus.
- Strong risk and control engagement, trade related risk basics background, willing to model the way and start over with an organization that has not had product control leadership and direction for quite some time. A product adjusted risk and controls focus will need to be introduced, distilled and owned by the team. The delivery of consistent standards, processes and controls will need to be introduced and delivered as an outcome of a new hire into this role. This candidate needs to have the staying power to change a culture that has long taken risk and controls too lightly in the trade space.
- Provide people leadership and line management to the Regional Trade Operations organization and develop key capabilities in the team. Ensures that the function is structured appropriately, staffed to match the strategic direction of the business and capacity is fit for purpose with sufficient buffer to respond to business needs. Alignment with the Global functional Trade Operations structure and a conduit for the formation of a Regional Trade Operations matrixed organisation.
- Ability to lead transformation initiatives, to marshal business users to support the Regional Head of Change in driving process improvement, targeted payments and swift change, increasing efficiency and aligning the Operations Target Operating Model with developing a regional business model, supporting the strategic direction of the business.
Requirements
- More than 15 years experience in Trade operations as a certified Uniform Code of Practice trade operations professional
- Proven track record of working with business stakeholders to advance the introduction and support of both local market and global/regional solutions to clients. Clear examples of how this partnership has supported revenue growth/ creation will be an advantage
- Leadership and influencing skills
- Strategic thinker with solid execution skills.
- Able to engage at Senior Management level with Global and Regional peers and stakeholders
- Strong communication and interpersonal skills with a high level of motivation and initiative
- An appetite for information and an ability to prioritise and present valuable conclusions and summaries.
- Collaborative team player
- Highly adaptable
Responsibilities
- Ensure the smooth running of BAU activities for Trade Operations across the 9 countries in APAC
- Establish a set of fit-for-purpose MI and KRIs to support Business growth, Risk Controls and other objectives of the business.
- Review of all NPAPs and product papers related to Trade Products.
- Work closely with the Risk Manager to maintain and improve the operational risk environment.
- Improve Ops staff engagement through enhancing leadership, communication, decision-making, managing performance, talent management personal development ensuring the management bench strength is built out in the organisation
- Drive process efficiency and maximises service standardisation for Trade Operations through the process improvement agenda.
- Ensure all proposed technology deliveries fit with the overall Trade Operations Strategy and policy.
- Responsible for driving the regional strategy for Trade Operations in alignment with global and business needs. Proactively identifying issues with systems and processes impacting operations; co-ordinating/ monitoring to ensure corrective actions.
- Implement and maintain a regional consistent Target Operating Model with all exceptions approved and documented.
The Individual
- Able to appreciate the importance of good customer service
- Strong interpersonal team skills, knows how to persuade and influence cross border
- Excellent written and oral communication skills in English
- Able to exercise good judgement and offer flexibility, whilst ensuring governance with local practice and regulations
- Strong interpersonal skills, must be able to communicate well with people at various levels of the organisation
- Confident and self assured
- Action and results orientated
- Good organisational skills
- Ability to work under pressure and to tight deadlines
- Ability to multi task
- Must be attentive to detail, proactive and flexible
January 12, 2012
• Tags: Operations careers in the Singapore, Regional Head of Trade Operations recruitment • Posted in: Financial