Regional Inside Sales Associate Job in Auburn 01501, Massachusetts Us

REGIONAL INSIDE SALES ASSOCIATE

Worcester area, MA

 

Our client, a division of a large, successful manufacturing company that provides equipment to the paper and web converting industry, is hiring an energetic Regional Inside Sales Associate.  You will work with customers, application engineers and regional managers to gain or maintain business, including gathering past business data, preparing comparative spreadsheets, presenting different scenarios and tailoring strategy to meet current market conditions.

 

Responsibilities include:

.  Receiving customer calls

.  Generating quotes for all non capital items 

.  Coordinating or entering orders

.  Maintaining visibility of sales orders as they flow through the process from order receipt through shipping

.  Processing delivery status notification for customers when requested

.  Communicating with customers and Manufacturing when expediting is required to ensure the customer’s needs are met

.  Communicating with Purchasing and Planning when customers begin or stop ordering products of measurable levels that would affect inventory and supply

.  Working with customers to resolve any complaints

.  Assisting accounting in the investigation and completion of billing/invoice issues

.  Processing returns and/or credits, obtaining the appropriate authorization and necessary back up information in a timely manner

 

Qualifications include:

.   Bachelors Degree preferred

.  5 years experience in a customer service/sales staff support position in a manufacturing environment

.  Order entry/order processing experience; Oracle highly desired

.  Ability to read a blueprint

.  Excellent computer skills: MS Word, Excel, and Outlook a must

.  Proven organizational skills; detail oriented

.  Ability to communicate effectively with all levels of the organization and customers

.  Excellent interpersonal skills

 

Our client offers an excellent compensation package, including benefits.

 

Please email cover letter, resume and salary requirements to Joanne DuBosque, jo@rcarnegie.com