Regional Loss Prevention Manager- EAST REGION Job in Greenbelt, Maryland US
Regional Loss Prevention Manager- EAST REGION
Job Information Company Kmart Corporation Location Greenbelt, MD 20770 ( Map it! ) Loading map ... Job Title Regional Loss Prevention Manager- EAST REGION Job Type Management Save This Job Save this job Saved Job (Notes) Email This Job Email this job Print This Job Printer-Friendly Version Job Title Regional Loss Prevention Manager- EAST REGION Job Description Areas included are: Baltimore and Washington,DC REQUIRED: previous Regional LP experience. - Provide disciplined leadership including setting clear expectations and holding the team and self accountable for results. - Owns shrink and safety results for the region and supports Loss Prevention five play strategy - Manages the training, detection, investigation and successful resolution of all internal investigations within assigned region - Select, develop and manage performance of individuals and teams, measured by appropriate performance reports/scorecard, retention, internal promotions, training completion, and associate survey results. - Recruits, hires, trains, and supervises the District Loss Prevention Managers as applicable within assigned region - Ensures all training in the detection and detention of shoplifters has been completed in assigned region - Conducts assessments of Loss Prevention and operational performance that impacts shortage control. Actively works with district teams in the development and implementation of action plans to improve performance. - Knowledgeable in the areas of safety, food safety, OSHA and environmental programs, and ensures implementation and compliance in assigned region. - Reviews safety and food safety inspections on a regular basis. Ensures the timely and accurate reporting of results and assists in the development and implementation of corrective actions. - Ensures accurate and timely report writing, record keeping and retention of evidence by conducting periodic reviews - Ensures the proper operation and repairs of alarm, EAS and CCTV equipment - Educates and motivates region, district and store associates to achieve shrink, workers compensation and general liability goals - Works as a liaison between SHC and the criminal justice community - Demonstrates courageous leadership by identifying and communicating potential ethical or safety issues that must be addressed at a higher level. - Manages and ensures reporting of critical incidents in assigned area of responsibility - Create and maintain a culture of winning that resonates with associates. Job Requirements Leadership Behaviors Customer Focused - Be the advocate to ensure the customer and associates have a safe environment to shop/work in. (OSHA requirements and general liability adherence) - Protect our customers and each other by taking an active role in the prevention of accidents - Provides high quality service for internal and external customers; commits to meet customer expectations - Ensure compliance with merchandise protection standards to enhance the customer shopping experience - Develop Loss Prevention strategies with the customer in mind - Works with the store team to identify and react to out of stocks and known stolen data Leadership/ People Oriented - Lead and embed the Loss Prevention 5 Play Strategy and drive Loss Prevention plans/projects using common tools, processes and language. (LP Portal, LP Metrics, Shrink and Safety results) - Communicate the Loss Prevention 5 Play Strategy to region/district operations leadership in order to continuously enhance the performance of shrink and safety - Personally support, coach and develop leaders two levels down, creating an environment where our associates can be successful. - Build a strong bench of talent to develop people for internal promotion. (i.e. Multi-Unit Loss Prevention Manager program) - Adapts own behaviors and communication to gain cooperation in situations where he/she has no direct authority - Personally models organization values; has personal credibility and high integrity- Process Thinking - Execute and support the Loss Prevention 5 Play Strategy to measure our success in the execution of the programs - Rigorously inspect our standardized Loss Prevention operating model for consistency across regions, districts and stores. - Uses a disciplined, systematic approach to develop, document and continuously improve upon processes - Actively seeks and suggests better ways of getting the job done and learns from both successes and failures Effectiveness/ Attains Results - Meets departmental goals and objectives - Gets the job done by focusing on Loss Prevention 5 Play Strategy with a sense of urgency and ensures follow through to desired results - Takes personal accountability for his/her own work and maintains high personal standards - Works effectively under pressure, adapts well to and supports change while balancing multiple and/or conflicting priorities - Provide first person coaching on the development of action plans based on store visits - Collaborates with operations business partners to provide feedback on results such as POS activity, refund management, inventory results, and KPIs to improve results and control costs Effective Decision Making - Collaborates with operational business partners breaking down and critically analyzing problems, issues and opportunities to find root causes and develops rationale for decisions - Collaborates with team members and other stakeholders; uses agreed upon criteria/data for decision-making rather than hidden agendas - Considers costs, benefits, risks, implications and impact when making and implementing Loss Prevention strategies and tactics Benefits A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables. Benefits offered include: Medical and Dental Plans Health Care and Dependent Daycare Flexible Spending Accounts Short and Long-Term Disability Company Paid and Optional Life Insurance Business Travel Insurance Merchandise Discount Adoption Assistance Kmart Advantage Rx ConSern Loans for Education Worklife Solutions Voluntary Benefits Commuter Benefits Sears Holdings Corporation Associate Stock Purchase Plan 401(k) Savings Plan Vacation Time with Personal Days National Holidays An Equal Employment Opportunity Employer. About Kmart Corporation Kmart, a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is a mass merchandising retailer that offers customers quality products through a portfolio of exclusive brands and labels such as Craftsman, Kenmore, DieHard, Jaclyn Smith, Joe Boxer, Route 66 and Country Living. We operate over 1,300 Kmart stores across 49 states, Guam, Puerto Rico, and the U.S. Virgin Islands. This includes discount stores, averaging 92,000 square feet, and Super Centers, averaging 165,000 square feet. We also offer a wide selection of merchandise through kmart.com and operate over 1,000 pharmacies within our stores. !-- About Kmart Corporation Kmart, a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is a mass merchandising retailer that offers customers quality products through a portfolio of exclusive brands and labels such as Craftsman, Kenmore, DieHard, Jaclyn Smith, Joe Boxer, Route 66 and Country Living. We operate over 1,300 Kmart stores with over 1,000 in-store pharmacies across 49 states, Guam, Puerto Rico, and the U.S. Virgin Islands. This includes discount stores, averaging 92,000 square feet, and Super Centers, averaging 165,000 square feet. We also offer a wide selection of merchandise through kmart.com. About Sears Holdings Corporation Sears Holdings Corporation is the nation's fourth largest broadline retailer with over 4,000 full-line and specialty retail stores in the United States and Canada. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, consumer electronics and automotive repair a