Regional Service Manager (North), Service, Operations
Reference code 00009260
Experience the forces of wind
Join Vestas and work with cutting-edge wind technology
As one of the world leaders in wind power and with wind turbine installations in over 65 countries and more than 20.000 employees globally, Vestas looks to accelerate innovation through the development of our employee's skills and talents. Our goal is to reduce CO2 emissions dramatically and ensure a sustainable world for future generations.
Department
Operating as one of the 14 business units at Vestas Wind Systems A/S, Vestas Offshore A/S focuses exclusively on selling, constructing and operating wind power plants at sea. With offices based in Denmark, the Netherlands, China, North America, Germany and the United Kingdom we are responsible for Vestas’ involvement of offshore wind power plants worldwide.
Vestas Offshore is synonymous with professionalism, overview and the capacity to take a holistic approach to projects from the initial idea to the completed wind farm, dealing with the unpredictability of Mother Nature and all the other special challenges that apply to offshore projects. Vestas Offshore is a prime example of strength and flexibility combined.
To achieve our targets, we offer our employees a good working environment where openness, passion and will power are the daily ingredients to embrace the exciting tasks. If you are as enthusiastic about the offshore wind industry as we, you may just be the colleague, we are looking for.
Responsibilities and Tasks
The Vestas Offshore service department is an international, independent and experienced team with focus on safety, customer satisfaction, business and operational performance. We are looking for an inspiring manager to motivate and develop our Northern, UK regional sites to the next level, ensuring high quality whilst focusing on continuous improvement in all aspects of the offshore wind turbine service business.
Qualifications and Work Experience
Responsibilities as Regional Service Manager include:
· Compliance with Vestas Health and Safety Management System
· Financial performance of the region
· Ensure high customer satisfaction
· Develop and monitor the Regional Business Plan and associated Balanced Score Cards
· Ensure that the Regional and Site Business Plan targets are met, following up on initiatives
· Compiling and delivering board meeting requirements
· Responsible for the regional activity plan and efficient utilisation of resources across sites in the region
· insight in the different sites and their day to day operational duties
· Support, coach and mentor existing Service Managers
· Develop a high team spirit
Qualifications and work experience
The ideal candidate should have a successful track record and experience with working in an international environment with a customer service focus.
· A relevant business, technical or master degree
· Experience in a management position in an industrial or customer service business
· Experience in managing and developing successful relations with customers
· Have excellent communication skills, both verbal and written (English)
· Strong Leadership skills
· Ability to read, understand and apply financial key figures
· Ability to lead and execute Health, Safety and Environmental management duties
· Ability to ensure efficient execution of services including alignment and continuous improvements
· Ability to implement business strategy into operational plans
· Ability to motivate and act as coach for the employees
What we offer
We offer an exciting job with excellent opportunities for professional and personal development in an inspiring environment at the world’s leading wind turbine producer. We value initiative, responsibility and the right balance between creativity and quality in all solutions. You will become part of a highly professional environment with a strong technical commitment. You will get a unique opportunity to influence the building of complex projects and your own position in an informal and rapidly developing environment. Travelling is part of the job.
Additional Information
For additional information about the position please contact Howard Shields, Head of UK, Service Director at hoshi@vestas.com
Vestas Wind Systems is an equal opportunity employer and we seek to hire people who enjoy working in a diverse, team-oriented atmosphere.
Closing date
Please apply as soon as possible as the applications will be reviewed as they arrive and potential candidates will be invited for the second stage of the recruitment process without delay.
