Regional Tax Manager – International Tax / Tax Operations – Financial Services Industry
Northern Trust Corporation is a leading provider of investment management, asset and fund administration, fiduciary and banking solutions for corporations, institutions and affluent individuals worldwide. Northern Trust, a multibank holding company based in Chicago, has a growing network of 83 offices in 18 U.S. states and has international offices in 16 locations in North America, Europe, the Middle East and the Asia-Pacific region.
Northern Trust’s presence in Asia continues to grow, enjoying new client wins and continued expansion in headcount. This is an exciting time to work for our company with a market leading portfolio of products and services.
The Role – Manager, Tax Processing (045860) - This Role can be based in Singapore, Hong Kong or Melbourne
The Operations and Technology vision statement effectively lays out the objective for Securities Operations “Achieve a sustainable and scalable global operating model that anticipates change and provides reliable 24 x 7 availability of actionable information and consultative service that delivers client defined quality at a competitive cost and acceptable level of risk”..
This role requires excellent communication skills and an outstanding ability to forge close working relationships with both internal and external clients, putting themselves into the minds of clients to anticipate requirements.
Reporting to the Global Head, Income and International Tax Group in London, this role will be part of the Global Middle Office, responsible for ensuring the tax profile of the clients is correct and that their investment methodologies are understood. This role will ensure that the documentation requirements and tax rates in the markets that our clients are active are understood and are obtained to achieve tax relief at source in all available markets. Active participation in client visits, industry forums and close liaison with our sub custodians will all be a regular feature of this role.
A working knowledge of the securities markets and fund management would be an advantage in addition to strong Asset Servicing experience.
Responsibilities
- Monitoring changes in every tax regime covered by NT, ensuring changes are translated into both operational procedures but also announcements that are transmitted to clients. Lead and manage technical briefings for client facing staff.
- Oversight, tracking and general management of all client queries in the APAC region
- Maintain effective dialogue with tax authorities to continuously improve the servicing of our clients.
- Active planning and participation in client visits, presenting their tax reclaim and documentation statuses.
- Oversight of all technical queries and ensures that Relationship Management team have timely and complete information
- Validation of client tax status eligibility, including partnerships and tax transparent vehicles, ensure that tax rates are accurately populated in our systems. Additionally provide technical oversight to ensure clients positions are held in the appropriately designated sub accounts at our agents.
- Analyse the effectiveness and efficiency of current operational processes and work to deliver measurable improvements to productivity and client service
- Attendance at industry forums
- Provide risk and control briefings for senior management in respect of client servicing, risk management and strategic planning. Review and assist in the harmonization of tax risk management, process and control frameworks across business lines.
- Ensure the client on-boarding process effectively produces the correct tax profile of new clients in respect of their investment in existing and planned markets. Carry out periodic testing of the validity of client profiles.
- Take an active participation in the design and implementation of new products, to ensure the operational response meets requirements and can be adequately controlled.
- Manage the operational risk within the entire process, through the identification of risk points, adherence to procedures and that adequate skilled resources are maintained. Ensure that no claims reach “out of Statute” status, thereby limiting our risk of financial loss and reputational damage with clients.
Knowledge and Skills
- Fundamental technical knowledge of Tax Operations, gained through significant exposure to business disciplines, operating at a senior level.
- A strong educational background, including industry related qualifications.
- Bright, articulate and entrepreneurial with a demonstrated ability to navigate through obstacles, work under pressure and successfully deliver to tight deadlines in a fast moving business Environment.
- Strong analytical and problem solving skills
- Strong presentation skills, ability to get concepts over effectively.
- Good writing skills, an ability to form cohesive and persuasive documents is a must.
- Excellent interpersonal and communication skills, the ability to get the best out of people is a core competence.
Qualifications
- Minimum tertiary level education
Our culture is a key reason our employees enjoy working at Northern Trust. We have strong principles, a diverse organization, a prestigious history, and a commitment to solid and steady growth. We embrace industry-leading ideas and value our people. We are approachable, friendly, and exceptionally committed our clients and employees. To learn more about our philosophy and where Northern Trust could take your career, please visit careers.northerntrust.com
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