Relationship Director (Mid Markets)
Join Santander and you'll become a vital part of a business built on the outstanding service provided to our customers, as well as the award-winning products we offer. We're one of the fastest growing banks in the UK and that is down to our people. And we recognise that as we help you develop your career you'll be doing the same for our business.
Santander UK
The Santander Group has more than 150 years' experience in global banking and more branches worldwide than any other international bank. We are well on the way to repeating this success in the UK, having been named 'Best UK Bank' by Euromoney for the third year running and 'Best UK Bank' by The Banker for the second successive year in 2010.
About Santander Corporate Commercial Business Banking
Here at Santander Corporate Banking our goal is to be the most customer-focused banking partner in the UK. Our values are built on the principles of relationship management, to provide credibility and the consistent level of support and advice that our customers need.
We're very much growth focused, targeting a 10% market share in the UK by 2015, and we're looking for people who'll reflect this, thriving on the challenge of working for a growing business and being comfortable operating in an entrepreneurial environment. We'll achieve all of this with the backing and support of one of the world's most successful banking groups.
This is an exciting opportunity to join a growing Corporate Banking business team within Santander covering the London Region.
As a Relationship Director you work with the Relationship Managers in the marketing of the bank's products to a portfolio of new and existing customers with a turnover of between £25 to £50 million. The role will have a patch focus on Central London and the individual should have experience of developing a Hotels + Leisure portfolio or Media.
As a Relationship Director your skills and qualifications will ideally include:
* A proven track record in Business BankingCommercialCorporate Relationship Management and new business development with broad market knowledge. Existing networks within the London region will be required.
* Core lending skills with experience of meeting the funding needs of SME's including Risk management and Financial analysis skills.
* A strong skill set in Relationship Management including understanding the needs of existing customers, developing new customer relationships and working with both groups to find effective solutions to their business issues.
* Demonstrable experience of delivering sustainable income streams through managing and exceeding targets within Business BankingCommercialCorporate Banking
As a Relationship Director your main responsibilities will involve:
* Originating new customer relationships for the core product set of lending, current account, deposit, and cash management.
* Managing the existing portfolio of customer transactions, supporting customers and retaining business.
* Extending and developing business with existing customers, identifying cross sales opportunities and to introducing relevant Product Partner to meet customer need
* Meeting targets for profit, credit quality, new customers, cross-sales, customer satisfaction, and retention.
* Provide exceptional customer service to internal and external customers, improving customer satisfaction to achieve divisional goals to significantly increase market share to Businesses with turnover £25 to £50 million.
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