Relationship Manager – Collateral / Clearing – SINGAPORE recruitment

As a recognised leader in securities clearing and Broker Dealer Services it has an unrivalled reputation for client satisfaction. Our client’s strategy is to further develop its services in key locations across Asia, as such a number of senior strategic roles are moving to the region.

The Position:

• The Relationship Manager has responsibility for the relationships and account administration for larger more complex clients
• He or she acts as the sole point of contact for all inquiries regarding collateral management and derivatives margin management activities for the Broker Dealer client base.
• Responsible for the overall implementation of higher service levels and client satisfaction through coverage responsiveness, knowledge and automation. You will resolve escalated issues and develop action plans to mitigate future occurrences.
• Responsibilities include: account reviews, regular activity analysis, problem investigation and resolution, cross selling initiatives, maintenance of proper account documentation, legal coordination, portfolio reporting and review, operational support, uncovering and reporting of potential credit/risk issues, technology deployment and support.
• Broader responsibilities include assisting clients and management in business development via client visits, introductions, presentations etc.

The Person

• You will provide the highest level of customer care to Broker Dealer clients in the local Singapore market.
• You are likely to be in either a Sales or a Relationship Management role in a Broker / Dealer, Clearing House, Custodian or 3rd Party Administrator
• You must have excellent Mandarin and English skills and a thorough knowledge of Collateral for OTC products and Clearing services are essential.
• You will have a firsthand knowledge of the SG market from a Clearing or Custody environment
• The ideal candidate will be comfortable in a standalone role and have a proactive approach to relationship management
 

Please send your CV in absolute confidence to james@connectedgroup.com

We regret that only shortlisted candidates will be contacted.