Relationship Manager recruitment

Responsibilities

Responsible for managing relationships with the company’s key clients and/or banks
Responsible for developing account strategies, making presentations and ensuring customer satisfaction
Establish deep relationships in all areas of a client/bank organization - trading, operations and technology
Work with Sales to identify additional opportunities for increasing volume and revenue from existing customer base
Ensure the firm maximizes trading volume from existing customers
Achieve defined targets of volume and adoption of new products
Develop customized solutions for client trading, workflow and STP requirements
Identify new product or functionality enhancements to address client/bank needs
Involved in internal testing and rollout of new products and functionality

Required Skills:

Cantonese and Mandarin speaking and written skills are desirable
5 or more years of proven experience in a relationship management or client services environment
Experience working with an e-trading platform, FX or other financial markets software product via either a vendor or bank

The RM must be experienced in one or more of the following:

Relationship Management, Sales or Operations with a background in Foreign Exchange.
The candidate must be a highly professional, self-motivated and organized individual with a proven track record of exceeding targets.
Key areas of competence are: Relationship Management, Client Services, E-trading, Business Process Management, Workflow, and Project Management.
Excellent communication, presentation, and organizational capabilities as well as analytical and problem-solving skills are essential.

Education:

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