Relationship Manager recruitment
The Relationship Manager will Maximise group income through management of an assigned portfolio of up to 800+ customers via telephone, email and letter with no face to face contact. Manage the sales of new business via development of customer base, exceed Annual Income Targets and achieve and maintain a high level of customer retention/satisfaction.
Other key responsibilities;
- Achieve and maintain a high level of customer retention/satisfaction
- Apply credit stewardship principles. Manage risk - operate within company standards
- Grow Balances
- Retain Customers/referral sources including non-group relationships.
- Prospect new customers.
- Manage and grow existing relationships
- Strong communication using all modes of contact with customers to maximum effect.
- Determine a marketing strategy to include research, canvassing, mail shots.
- Understand local market and implement strategy to exploit opportunities.
Founded in 1861 to hire out rolling stock to the railways, Lombard has grown to become a major subsidiary within the RBS group and the number one asset finance provider in the UK. Today we provide a full portfolio of financing solutions for a whole lot more than rolling stock.
With offices throughout the UK, Lombard is able to make the best use of local knowledge to deliver the highest standards of customer service. With the same objective in mind we aim to hire the best people, best placed to form and maintain long lasting and profitable relationships with our clients.
With us, hard work adds up to more. Our rewards include a generous salary, the opportunity to participate in bonus schemes and receive discounted Group products. Plus we offer up to 30% benefit funding that gives you the option of choosing your own mix of cash and benefits. We offer a range of career development opportunities across Corporate Banking and the wider RBS Group, both in the UK and world wide. All of which creates a truly flexible package that fits your changing needs and lifestyle.