Relationship Manager, VP recruitment
State Street Corporation (NYSE: STT) is the world's leading provider of financial services to
institutional investors including investment servicing, investment management and investment
research and trading. With $21.510 trillion in assets under custody and administration and $1.877 trillion in assets under management at September 30, 2011, State Street operates in 26 countries and more than 100 geographic markets and employs 29,685 worldwide. For more information, visit State Street’s web site at www.statestreet.com
Primary Duties
• Manage, co-ordinate and develop business relationships with current clients ensuring highest standards of quality.
• Represent State Street and its product range to administrative and senior level contacts within clients, potential clients and markets.
• Ensure profitability of current business and identify and develop new opportunities.
Specific Duties
1. Client Relationship
a) develop sound relationships with clients’ key individuals
b) act as a ‘consultant’ to handle complex client queries on State Street products and markets
c) ensure clients are educated and supported in the use of State Street services
d) be aware of the overall commercial relationship between State Street and current clients
2. Products and Product Delivery
a) co-ordinate and monitor take on of new clients
b) monitor/analyse organisation and results of ‘service delivery’ meetings with clients and attend where necessary to provide top level support
c) develop full understanding of clients’ requirements and ensure these are fully understood by everyone involved in providing the service
d) familiarisation with the full range of State Street products and how they interface with and affect the investment decision making process
3. Business Development
a) generate new business from existing client base using State Street’s entire product range
b) assist in the development of new market and client opportunities
c) discuss and review with Head of Business Development / Account Management future resource requirements in the light of the above
4. Management
a) manage, direct and co-ordinate assigned projects
b) prepare and submit monthly reports to Head of Business Development / Account Management
c) assist in the preparation of budgets and other management information
d) take an active role in managing costs
Qualifications
• Knowledge of operational / client servicing processes associated with the asset servicing business
• Demonstrated understanding of business sector in which State Street operate
• Knowledge of all MS Office applications (especially MS Powerpoint)
• Solid commercial experience
• Custody experience preferred
• University graduate or equivalent
• Languages: Dutch mother tongue, fluency in written and verbal English is required.
At least two years of relationship experience
• Excellent interpersonal and communication skills
• Excellent presentation skills
• Sound organisational ability
• Ability to use initiative and judge when to escalate problems
• Ability to deal effectively with clients at a senior level
• Ability to understand and respond effectively to client needs
• Ability to operate independently
• Team player
• Self-motivated and goal-oriented
• Flexible and with positive attitude
• Ability to operate in a deadline-oriented environment
• Drivers license (B) required
State Street Job ID: 54634
Location: Amsterdam
To apply to this position, please visit www.statestreet.com/careers To locate this position in our application page, please use the KEYWORD search functionality and insert either the State Street Job ID or the Location.