Remedy Systems Administrator MUST have a DoD Job in Quantico, Virginia US
Remedy Systems Administrator MUST have a DoD
Job Description Job Title: Remedy Systems Administrator MUST have a DoD Top Secret security clearance, Quantico, VA Requisition ID: 12001FJ Job Category: Software Engineer 6 Primary Location: USA-VA: VIRGINIA-QUANTICO Schedule: Full-time Job Type: Regular Employee Status: Regular Job Posting: 2012-Feb-01 Description CSC is seeking an experienced Remedy Systems Administrator to work at Quantico VA . Candidates must possess a current DoD Top Secret security clearance and meet minimum DoD 8570.1 certification requirements . DoD 8570.1 Certification requirements: CompTIA Security Plusses: Microsoft Certified Database Administrator (MCDBA) Essential Job Functions: Performs complex product design, system analysis and programming activities on application software to ensure that company technology needs are met. Performs design, implementation and maintenance of complex multiple product modules/subsystems or on lower level issues of multiple products to ensure proper functioning of products. Participates in product design meeting to ensure that design concepts are transferred into application development successfully. Analysis, design, development, deployment, installation, configuration, customization, troubleshooting tuning of Remedy Action Request System from version 6.0 to 7.x Performs complex bug verification, release testing and beta support for assigned products; researches problems discovered by quality analysts or product support to ensure that appropriate solutions are developed. Coordinates with appropriate management personnel in implementing changes. Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies. Gather and document requirements and support the design of implementation of additional Remedy services, such as CMDB and Remedy Dashboards Develop and maintain user documentation, including user manuals, quick references, and training documentation Works with technical staff to understand problems with software to ensure that they are resolved in a timely manner. Diagnose and repair problems within the Remedy system. Oversees, recommends and implements appropriate level database (SQL) solutions and enhancements to ensure an improvement in system reliability and performance. Installing, updating, and patching Remedy server to maintain systemintegrity. Troubleshooting issues and working with the support teams to fix issues with the Remedy server Managing project to complete migration to new version of Remedy on new servers. Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation. Interacts with client management to answer questions, problems and requests regarding complex system issues. Very good customer communication and interpersonal skills with clear verbal and written communications skills are a must. Candidate must possess strong technical analysis skills and software development skills a plus. Qualifications Basic Qualifications: Bachelor's degree or equivalent combination of education and experience Bachelor's degree in computer science, engineering or related field preferred Six or more years of applications engineering, field support or technical sales experience Experience working with overall business/account objectives and goals Experience working with operating systems such as Windows, Linux, etc Experience working with software tools including compilers, assemblers, debuggers and simulators Experience working with assembly languages such as HTML programming, MySQL, C, C, etc Experience working with business areas such as Sales/Marketing, Business/Financial Analysis, Project Management Other Qualifications: Communication skills Good interpersonal skills to establish/maintain customer relationships and interact with team members Good organization and time management skills Good analytical and problem solving skills Ability to develop programs of a moderately complex level from concept to final within very strict time limitations Ability to troubleshoot technical problems either on-site or remotely Ability to comprehend, filter information, apply judgment and use experience in design/sale/support of products and systems Ability to work productively across customer sites Willingness to travel Remote Work Authorized: No Relocation Assistence: Not Available Clearance Level: Top Secret