Rep 2, Payment Center/Lobby
Rep 2, Payment Center/Lobby - Gettysburg, PA
Tasks: - Position, demonstrate, and sell Comcast products and services to new and existing customers. - Address and resolve customer escalations. - Function as subject matter expert for store sales consultants in the areas of product knowledge, promotional code usage, billing and order entry. - Responsible for daily cash handling and reconciliation functions including payment drops and safe access. - Provide side-by-side training for new hires on order entry, customer service and sales related processes. - Maintain store sales reporting and analysis for Supervisors. - Coordinate equipment reconciliation and inventory management. - Perform routine audits on cash handling, inventory, and commissions tracking. - Work with Supervisor to implement POP advertising display and sales collateral strategies, making the most effective use of store displays. - Maintain the visual appearance of the store. - Display grace under pressure in a fast-paced environment. - Must be self motivated and maintain a professional appearance. - Maintain punctual attendance and flexibility to cover multiple locations throughout the operating area and be available to work evenings, weekends, and overtime as needed. - Stand on feet for long periods of time. - Occasionally lift and carry loads of 25 lbs or more. - Other duties as assigned. Requirements Requirements: - High School or Equivalent - - - Generally requires 2-5 years related experience Comcast is an EEO/AA/Drug Free Workplace. Disclaimer The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-Free workplace employer.