Report Analyst Job in Charlotte 28262, North Carolina US
Healing the healthcare system starts with you. It starts with the chain of events you initiate when you work with McKesson Provider Technologies - a chain that extends across the country and results in millions of people getting more from their healthcare.
McKesson Provider Technologies delivers comprehensive solutions with the power to change the way healthcare is provided. Our capabilities extend beyond healthcare IT software to include automation and robotics, business process re-engineering, analytics and other services that connect healthcare providers, physicians, payors and patients across all care settings. Over 50 percent of U.S. hospitals use our solutions on a daily basis. We're also a leader in solutions that manage complex financial information and optimize resources and supply chain management. Ultimately, we're helping the system run smoother so that healthcare works for all of us.
Current Need
Paragon Support Reporting Analyst will be responsible for:
1. Creating, maintaining and running Business Objects reports used by Paragon Support management and analysts.
2. Creating reports and analyzing root-cause trends to escalate issues to development and services that can be deflected.
3. Knowledge Champion for Paragon responsible for knowledgebase maintenance, training of employees and customers, reporting usage to management as well as participate on the corporate Knowledge Champion committee.
4. Troubleshoot and assist customers with Paragon reports created in Crystal, Infomaker and SQL.
Additional Knowledge Skills
-Report Writing experience, preferably with Business Objects, SQL, Infomaker and Crystal Reports.
-Strong analysis skills
-Customer Service Experience
-Healthcare background preferred
-Six Sigma Green Belt preferred
Agency Statement
No agencies please.
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