Reporting Analyst Job in Irving, Texas US

JOB Description

Job Title: Reporting Analyst
Location: Irving, Texas
Department: Service
Reports To: Director of Service

Job Summary:
As a reporting analyst, you will communicate with different departments of the company to establish the corporate requirements. The reports will be furnished in order to meet these corporate requirements. You will be requested to adhere to confidentiality standards set by the company. The information you will receive from key people in the company is sensitive and can affect its operations. You will be handling this data and use it for strategies to build the company.
The reports that you will develop are expected to be accurate and complete. The management members of the company rely on these reports for making business decisions. You will be privileged to read information from sensitive databases of the company. This kind of information can enable you to create flowcharts for the benefit of the people concerned. The information presented in your reports will serve as reference for the management of the company on how they can improve operations. Since this is a highly technical opportunity, you need to be good with accuracy and precision.

Duties Responsibilities:

• Responsible for the compilation of KPI (Key performance Indicators) Reports, to include descriptive charts, 
   graphs, legends, etc.
• Responsible for the distribution of daily, weekly, monthly, quarterly and ad hoc repots as required
• Responsible for the automation of the reporting process to drive efficiencies
• Responsible for the gathering of reasons, explanations from various departments when SLAs are below targets
• Responsible for the development and compilation of company reporting dashboard for executive review
• Responsible for the development and build out of a reporting team as the business grows
• Works closely with other department teams to understand data being reported on and presented
• Any other tasks and or duties assigned by Field Service Manager’s Manager

Education, Skills Experience:
Must possess excellent:

• Communications skills, both written and verbal
• Interpersonal skills
• Organizational skills
• Ability to multi task
• Analytical skills
• Very High Proficiency with MS office applications
• Must be able to demonstrate expert level of Charting and graphing of raw data
• Ability to navigate in various Data Base applications
• Bachelor’s Degree or equivalent experience
• Ability to have a flexible work schedule