Representative, Inside Sales (237) Job in Albuquerque, New Mexico US
Representative, Inside Sales (237)
JOB SUMMARY: Sells industrial, medical and specialty gases, welding equipment and hard goods, safety products, and tools to customers. Responds to inquiries or concerns from either walk-in customers or those customers who call-in.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Displays merchandise, suggests selections that meet customer's needs, and emphasizes selling points of articles such as quality and reliability.
- Answers customer questions concerning prices and uses of merchandise.
- Communicates with supervisor and outside sales representatives on customer orders, requirements, problems or concerns and changes.
- Initiates product transfers to other branches or direct to customers.
- Operates cash register. Enters sales data into the computer and researches information for customers using the computer system.
- Accurately completes all required paperwork (e.g., coding, costing, pricing, daily cash summary, bank deposits, etc.) on a timely basis.
- Documents sales, quotes or other information.
- Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures. Wraps and bags purchase and helps customers load merchandise into their vehicles, if appropriate.
- Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise.
- Maintains current price documentation and product literature as it becomes available.
- Keeps product knowledge current.
- Works in accordance with all policies and procedures as prescribed by State and Federal regulations, as well as Company policy.
- Other duties may be assigned.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE: High school diploma or general education degree (GED) and two years related product and/or sales experience and/or training; or equivalent combination of education and experience. Proficient with entering data into a computer.
LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write routine business reports and business correspondence. Ability to effectively present information and respond to questions from associates and customers.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percents.
REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS: Valid state driver's license.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand, sit and talk or hear. The associate is occasionally required to walk; use hands to finger, handle, feel or use a calculator or computer; and reach with hands and arms. The associate must occasionally lift and/or move up to 60 pounds and move more than 125 pounds with the aid of material handling equipment. Specific vision abilities required by this job include close vision, distance vision and color vision.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is occasionally exposed to moving office machine parts. The noise level in the work environment is usually moderate.
