Residences Houseman Job in Los Angeles 90001, California US
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Position:
Full Time, Employee
Location:
Los Angeles, Ca 90001
Job Description
At more than 75 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. Meet the Ritz-Carlton™. It could be the start of something life-changing.
Job Summary
Deliver newspapers (Security delivers if houseman has a different schedule) to the Residences owner/tenants and guests on the overnight shift. Deliver packages, laundry, dry-cleaning etc. to the Residences owner/tenants and guests. Man the service elevator as required. Transport luggage and groceries to and from units and other areas. Perform and document periodic inspections of the building and grounds for safety issues, physical appearance and maintenance conditions. Remove trash from each Residences floor and the compactor rooms to the loading dock. Comply with all recycling mandates. Maintain inventory of supplies, and materials and balance so that inventory levels meet demand levels. Perform and adhere to the prescribed scheduled service routines for the areas or items assigned to you. Maintain the overall appearance and prescribed maintenance for the following areas that include, but is not limited to: Lobbies, Vestibules and Corridors; Stairwells and Landings; Elevator Cabs; Interior Service and Common Areas; Exterior Walkways, Drive Through Area, Loading and Storage areas; Landscape Grounds Maintenance; Waste removal/storage areas; Windows and any other common areas in the Building. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from Residences owner /guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Maintain the daily/weekly/monthly and quarterly checklist and present to the Management office on a regular basis. Perform emergency response service actions (e.g. snow and ice removal, plumbing, fire incidences follow-up) when requested by management.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all Residence owners according to company standards; anticipate and address Residences owner 's service needs; assist individuals with disabilities; thank Residences owner with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Adhere to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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Marriott is consistently recognized as an employer of choice by Working Mother, DiversityInc.and LatinaStyle magazines among others. FORTUNE magazine recognized Marriott as one of its “100 Best Companies to Work For” for the twelfth consecutive year.
Marriott is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture