Residential Service Technician III
ADT Security Services, Inc. is the world's largest electronic security and alarm monitoring provider to residential, commercial, industrial and governmental customers.
Residential Service Technician III - Springdale, AR
ADT Security Services, Inc is currently seeking bright and assertive Residential Service Technicians in your area.
With annual revenues of $4 billion, ADT employs 20,800 associates at more than 150 sales and service offices.
Working at ADT Security Services means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential.
To support further growth, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results. The corporate headquarters staff provides marketing and financial support, state-of-the-art human resource programs, and a sophisticated technology infrastructure.
Position Summary
The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections.
Duties and Responsibilities of Residential Service Technician
- Locate and alleviate trouble with damaged equipment or wiring.
- Readjust equipment, repair or replace inoperative equipment and test for operation.
- Read blueprints, building and electrical plans in order to complete equipment repairs.
- Prepare trouble order forms to report temporary repairs.
- Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
Education
- High school diploma or GED.
Experience
- Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
Skills
- Excellent communication skills.
- Able to read building electrical and sprinkler plans as required for clearing equipment trouble
Other
- Standing, stooping, lifting,climbing,crawling
- Valid driver's license required.
- World's largest electronic security and alarm monitoring provider to residential, commercial, industrial and governmental customers.
- Protects more than 5 million American home and 80% of the world's top 100 retailers
- Secures over 100 of the nation's airports
- Responds to more than 50,000 crimes in progress each year
- Interfaces with approximately 38,000 law enforcement, medical and fire agencies across the country
ADT is an Equal Opportunity Employer
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