Resolution Coordinator-Participant Services Job in San Antonio, Texas US

Resolution Coordinator-Participant Services

Partner with other Participant Services coordinators and other pharmacy departments to complete tasks submitted to Resolution Manager. You will be responsible to follow thru on tasks and provide continual status updates until complete. You will also be placing courtesy calls to the participant of open orders for various reasons. You must be able to identify root causes and provide insight and suggestions to increase productivity and streamline processes, focusing on reducing customer impact