Restaurant General and Assistant Managers GM Job in Philadelphia, Pennsylvania Us
General and Assistant Managers needed for rapidly growing restaurant company in Philly/South NJ areas.
The management positions shall meet the company's turnover goals through positive leadership along with consistent and effective hiring practices and the following:
- Supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Coaching and mentoring team members to ensure employee's success on the job and guest satisfaction.
- Modeling professional behavior while creating a warm, fun, friendly, and hospitable atmosphere that encourages people to do their BEST.
- Occasionally assist with category job duties as needed.
Consistently Drive Sales Growth
- Ensuring complete and timely execution of corporate local marketing programs.
- Promoting suggestive selling techniques.
- Maximizing table turnover, sales per guest, and sales per hour.
Improve Margins with an emphasis on Guest Satisfaction
- Meeting and greeting guests; investigating and resolving food quality/service issues.
- Effectively managing the restaurant within the policies and company guidelines while ensuring 100% guest satisfaction at all times.
Be the Best at Operations Execution
Contributes to meeting the restaurant's PL, and expense goals through the following:
- Maintaining efficient operations, appropriate cost controls, and profit management.
- Ensuring OSHA, local health and safety codes, and company safety and security policy are met.
- Enforcing
safe work behaviors to maintain a safe environment for both guests and crew members. - Monitoring daily activities to ensure quality food and cleanliness standards.
- Controlling day-to-day operations and profit loss, by following cash control/security procedures, maintaining inventory, managing food and labor, reviewing financial reports, and taking appropriate actions.
- Management of food, labor, paper and other controllable costs.
Controlling food costs by following recipes and portion control.
Knowledge/Requirements
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
- Available to work a variety of shifts and weekends
Education/Experience
- High School diploma or equivalent
- Prior leadership experience preferred
- 2-4 years of prior management experience in a high volume restaurant is preferred
- College and/or culinary schooling preferred
June 14, 2010
• Tags: Pennsylvania Us, Restaurant General and Assistant Managers GM Job in Philadelphia • Posted in: General