Restaurant Supervisor Job in Akron, Lyndhurst, Massillon, North Canton, Stow 44720, Ohio US
Are You Passionate...?
…about food and making people happy? Want to join a rapidly expanding chain with an exciting concept that serves up exceptional fare? You might have heard about us on the Food Network or on the Regis and Kelly show. You may have also heard that we like to have fun at work. We are looking for some really nice folks who like to have fun too!
Job Purpose:
Provides a pleasant dining experience by maintaining ambiance; helping out with table preparation and food delivery; building and maintaining customer rapport; controlling costs; supervising staff.
Duties:
- Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations.
- Accomplishes restaurant human resource objectives by training, assigning, scheduling and coaching employees; communicating job expectations; planning, monitoring, appraising job contributions;adhering to policies and procedures.
- Meets restaurant operational standards by implementing productivity, quality, and customer-service standards; resolving problems; recommending system improvements.
- Meets restaurant financial standards by monitoring expenditures; identifying variances; implementing corrective actions.
- Monitors food presentation and service.
- Builds customer rapport by establishing relationships with regular customers; greeting customers; interceding in misunderstandings and differences between staff and customers; resolving complaints.
- Controls costs by minimizing waste.
- Updates job knowledge by participating in educational opportunities; reading professional publications.
- Accomplishes restaurant goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
OLD CAROLINA BARBECUE COMPANY
Akron, Canton, Lyndhurst, Massillon and Stow, Ohio
Reply to joinourteam@oldcarolina.com
Applications at www.oldcarolina.com
No phone calls please. EOE
key words: food, fast-casual, restaurant, supervisor