Retail Manager / Retail Team Leader / Customer Service Manager Job in Blackpool
Blue Town Online Ltd
About the Job
Job Title: Retail Manager / Retail Team Leader / Customer Service Manager
Location: Blackpool, Pleasure Beach
Salary: £19000 - £21000 per annum
Duration: Perm
Salary: ASAP
Our client is one of the world's leading ride photography companies with offices in the UK, USA, Hong Kong and Dubai. They have over 500 photo installations throughout the world and are specialists in providing attraction photos since 1994 and since that time have retained their position as market leader.
They are able to offer ride photography, on-ride video, walkabout and studio based photography Chromakey at theme parks, water parks and other attractions around the world. Our clients unparalleled expertise in creating ride photos and our understanding of the guest experience ensures that the attractions` guests take away a souvenir that they truly value.
They supply leading edge ride photo technology, underpinned by world class reliability that ensures revenue opportunities are maximised. Our client employ and develop the best talent, committed individuals who provide design, engineering and business services all with a focus on driving photography sales whilst enhancing their customer`s brand and offering. In recent years they have expanded their portfolio to include staffing services both for seasonal operations and year round at some of the UK and Europe`s high profile attractions. During peak season this means they employ up to 700 additional personnel taking their establishment to over 900 staff.
They have a proven ability to deliver the right commercial result for our customers wherever that is in the world.
The Company is looking to increase sales through expansion of its digital product offering (e.g. sales of images through online and mobile devices) and growth in its existing customer base as well as entry into new markets and geographies.
The Opportunity
Retail Manager - Blackpool Pleasure Beach (£19-21K per annum)
Due to an internal promotion, we are looking for a Retail Manager to run the site at Blackpool Pleasure Beach.
We are looking for someone who will work with their team to achieve success by giving great customer service to maximise results and achieve the site KPIs. You will be responsible for recruiting, training, developing, motivating and leading the sales team.
An essential part of this role is to build and maintain strong working relationships with the site management team, external suppliers and all Picsolve colleagues in order to maximise system operational time.
We will expect you to:
* Have leadership experience and always take the lead
* Have excellent customer service skills
* Be loyal to your colleagues and workplace
* Be results orientated and committed
* Enjoy a role that has a high level of activity
* Be natural and open to challenges and change
* Be organised, even in stressful situations
* Be an ambassador for our client
* Build and maintain a proactive and solid relationship with the Engineering Team and Site Management Team.
* Have a sense of fun and enjoy being part of a team!
If you would like to apply, please e-mail your CV with a covering letter by clicking on the Apply Now Link by 30th March, 2012. Due to the volume of applications we normally experience, if you have not heard from us by 21st April, 2012, unfortunately, you have been unsuccessful on this occasion.
(Keywords: retail manager, retail supervisor, retail team leader, customer service team leader, store manager, store supervisor, shop manager).