RETAIL MERCHANDISING BUSINESS ANALYST/CLIENT SERVICES Job in Long Island City, New York US

RETAIL MERCHANDISING BUSINESS ANALYST/CLIENT SERVICES

KWI. FIRST IN SaaS. FIRST IN THE CLOUD. KWI offers end-to-end managed services solutions for a broad range of clients in specialty retailing. With more than 25 years of SaaS experience, SaaS is more than a concept to us; it's the only way we have ever done business . KWI is a privately held, debt-free and 100% management owned company specializing in Back Office functions, CRM, Merchandising, Merchant Services, POS and Loss Prevention. Our company has never had a layoff; we've been able to keep our team intact even during economic downturns and we are growing! Job Description: Work as a business partner with assigned corporate retail clients by identifying areas of improvement through business process change or system enhancement, achieving maximum returns with their retail business practice. Responsibilities: Assist with new client implementation and ongoing support Review client requirements, specifications, business processes and make recommendations related to proposed solutions Train client personnel (some travel required)