Retail Sales Merchandiser & Product Counselor Job in Oakwood Village, Ohio US
The Scotts Miracle-Gro Company
About the Job
The Merchandiser and Counselor (MC) is responsible for providing world-class store service to our retail partners. This includes merchandising Scotts’ products in the partner stores, in-store selling to and counseling with consumers and retail customers, executing store sets and constructing promotional materials. Selling to and counseling with consumers responsibilities consist of understanding and seeking out consumers needs, and then filling the consumers’ needs with Scotts products. Merchandisers and Counselors also influence and educate retail customers on the selection and use of Scotts products as appropriate. This role works closely with the Sales Manager and store personnel to provide input and feedback on sales related issues, opportunities and inventory needs.
Job Responsibilities:
- Merchandise Scotts products by executing seasonal resets; restocking shelves, racks, and displays; cleaning and facing product; repairing or removing damaged items; re-labeling grass seed and other products.
- Install and maintain point of purchase materials.
- Initiate interactions with consumers in stores to understand their needs and fill their needs with Scotts’ products. Provide recommendations and product knowledge to both consumers and retail customer associates.
- Assemble fixtures and in-store displays.
- Conduct consumer counseling sessions including lawn and garden educational clinics, promotional events and in-aisle consumer education as needed. Fill consumer needs with Scotts' products
- Complete all required reports in a timely and accurate manner. (e.g. time sheets, surveys etc.)
- Utilize proper safety techniques and equipment and report incidents to Safety/Management in a timely fashion.
Minimum Requirements
- At least 18 years of age
- High school diploma or equivalent preferred
- Previous retail merchandising experience preferred
- Previous selling experience preferred
- Previous consumer interaction experience preferred
- Strong initiative, self-motivation, and be able to work independently with little or no supervision
- Ability to effectively communicate to understand consumer needs and be able to explain how Scotts' products can fill those needs. Provide detailed product information, as appropriate, to respond to consumer questions and concerns
- Ability to work evenings and weekends during in-season periods
- Basic computer skills to be able to navigate a web-based time entry system to enter time worked each day
- Good organization and planning skills
- Ability and willingness to learn about Scotts products and retail partner store procedures and processes
- Ability to lift, push and pull up to 60 lbs. on a regular basis
- Ability to regularly climb an 8'-12' safety ladder while carrying product
- Willingness and ability to be exposed to changes in temperature and humidity including indoor/outdoor working conditions
- Willingness to submit to The Scotts Company pre-hire screening, which includes drug screen, criminal history check, social security validation, automobile insurance verification and Motor Vehicle Request (MVR) check
- Possession of a valid driver’s license and reliable transportation. May have to transport point of purchase (POP) signage and travel to different stores during a single shift
- Daily access to the Internet
- Ability to provide your own sturdy leather shoe to be used while in stores.
- Completion of all required on-line training courses within appropriate time period (e.g. policies, procedures, product knowledge etc.)
This is a list of the major responsibilities, duties and physical demands required of this position
and may not be all inclusive. Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace. EOE/AA/M/F/D/V