Retail Store Manager Job in Merced 95340, California US
We are a family owned, Family oriented organization that has grown from a single store to over 200 hundred stores throughout five states. We are committed to keeping our prices the lowest anywhere. With our management team and you, as part of our friendly store team, we strive to keep our stores clean, full and simple to shop. We guarantee a pleasant shopping experience for the customer each time they visit. We want to be our customer's first place to shop, and first place to save.
Company Information:
National Stores d.b.a. Fallas Paredes Stores / Factory 2-U Stores is a regional retail chain featuring casual brand-name clothing for the entire family as well as domestics for your home. We focus on value-conscience customers who are looking for great bargains.
We are currently looking for a Senior Store Manager to run our Merced, CA. You must be a motivated, energetic professional to lead our team in a high-volume retail merchandising environment.
Primary Responsibilities:
- POSITION OVERVIEW:
Responsible for all phases of the stores' operations. Manages and controls the operations of the store to ensure that company standards and expectations are consistently met. Executes business plan and associated programs that will deliver the desired sales and profit results, while maintaining good quality customer service. Recruits, trains and develops Associates. Manages the operations of the stockroom to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and maintains tight control of all merchandise in stock areas. - RESPONSIBILITIES:
Customer Service
* Executes Merchandise Presentation programs through Associate training and program supervision.
* Supervises and coaches retail associates in providing efficient and friendly service at the registers, etc.
* Urgently approaches processing merchandise to the selling floor within company timeframe.
* Ensures merchandise is presented and organized utilizing Merchandising Philosophy and Guidelines.
* Ensures markdowns are processed according to policy on an accurate and timely basis.
* Manages store recovery to ensure a clean, neat, easy to shop environment.Shortage
* Monitors inventory shortage programs in store and monitors programs to ensure compliance. Understands company and store inventory results and goals.
* Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.
* Responsible for training Associates on Loss Prevention awareness and store shortage goals.
* Monitors mark-out-of-stock policy to ensure proper administration.General Operating Requirements
* Understands the Corporat Visits program and is directly involved with Visit feedback and follow-up as needed.
* Addresses any variance to company standards with appropriate action plan, partnering with the District Manager as needed.
* Ensures proper scheduling of Associates to meet business objectives.
* Ensures all Associates understand and can execute emergency operating procedures.
* Accepts special assignments as directed by management.Organizational Development
* Recruits, hires, trains and develops Assistant Managers and non-exempt Associates.
* .Through selection, training and motivation, strives to reduce store turnover. Utilizes and promotes all retention tools including incentives programs, recognition opportunities, contests and training.
* Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.
* Manages Employee Relations issues, consulting with District Managers and Regional HR Manager as needed.
* Maintains adherence to company safety policies and ensures the safety of Associates and Customers.
* Ensure compliance of all state, local and federal regulations.
* Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. - QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
* Five or more years of store management experience in a retail environment (apperal background prefered)
* Must maintain a high level of customer service.
* Must demonstrate the ability to lead, manage, motivate and communicate positively to store personnel at all levels.
* Ability to train, coach and develop Associates at all levels.
* Ability to organize and prioritize
- Benefits:
In exchange for your experience and abilities, we offer a competitive salary, as well as a comprehensive benefits package including: - Health Insurance
- Dental Insurance
- Life LTD Insurance
- Vision Insurance
- Monthly Bonus
- 401K
- Paid Vacation Time earned
- Associate Discount