Revenue Management Coordinator Job in Atlanta 30305, Georgia US

Responsibilities include:

·       Engagement and Project initiation in Changepoint which includes managing bill rates and cost rates, revenue recognition parameters, resource staffing, and contract review

·       Facilitate client Invoicing processing with field consultants

·       Perform routine data audits with Changepoint – weekly, monthly

·       Facilitate contractor on-boarding, project staffing, and off-boarding

·       Provide day-to-day application support to all Changepoint users

·       Deliver recurrent training to field consultants on the CP application and internal processes

·       Project participation in system upgrades and functionality improvements including testing, documentation, and training

Qualifications include:

·       3-5 years’ experience, preferably in a consulting firm

·       Strong Customer Service experience

·       Very strong attention to detail required

·       Strong Contract review skills – ability to read and understand contract terms and conditions for audit purposes

·       Strong ability to assist in problem resolution for field consultants

·       Strong ability to quickly learn system tools to manage business functions

·       Strong interpersonal skills

·       Strong ability to work independently with little supervision, utilizing strong organization skills, prioritizing workload with changing priorities

·       Knowledge of MS Excel, MS Word

·       Bachelors Degree from an accredited college/university

Preferred skills:

·       Previous experience in an operation support environment of a consulting/advisory or Big4 firm

·       Previous experience in a customer care role

·       Experience with ChangePoint PSA or similar application

·       Experience with one or reporting tools

 

North Highland is a global management and technology consulting firm that has changed the model of how a consultancy serves its clients. We hire only experienced consultants who live and work where our clients live and work, leveraging our global network of service area expertise. We also guarantee our work. We work with the largest organizations in the world – business, government and non-profit – to achieve exceptional results.

 

North Highland is an equal opportunity employer committed to diversity in the workplace.