RF Field Supervisor / PIN1182 Job in Fairlawn 07410, New Jersey US
Position Description:
Pinnacle Wireless is seeking an RF Field Supervisor. The RF Field Supervisor will be expected to receive, analyze, and resolve problems within the wireless network in a timely manner with assistance from higher level management or engineering, as required. This person will perform a variety of tasks to facilitate modification, repair, maintenance, and installation of communication systems, equipment, parts and accessories.
Essential Duties and Responsibilities include, but may not be limited to the following:
• Develop proficiency in primary skills of customer relations, basic electricity, basic electronics, basic telephony, radio principles and basic principles of digital transmission, fiber communication, data communication, telephony terminology, industry standards, and online network control/maintenance systems
• Able to follow detailed method of procedures (MOP) and practices to perform routine maintenance on all radio interface equipment
• Develop proficiency with use of relevant wireless tools and test equipment
• Develop proficiency with inventory tools and procedures
• Able to perform duties related to generator deployment and set up
• Able to troubleshoot AC and DC power systems
• Provide service delivery and assurance of all radio interface network elements.
• Analyze symptoms for accurate isolation of customer and network problems
• Meet expectations with regards to behavioral and administrative facets of the position
• Indirectly oversee other technicians or installers on site or during field operations
• Should have capabilities with installation/repair and maintenance of antenna systems, base systems, battery back-up systems, microwave systems, multiplexers, remote controls and repeaters
Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Knowledge of wireless RF communications and principles
• Must possess strong troubleshooting skills
• Must be able to provide training and technical support to repair technicians
• Must be able to generate root cause analysis and failure analysis reports
• Ability to track returns through the repair process
• Ability to interface with customers and maintain a shipping schedule
• Ability to multitask and maintain composure in stressful and demanding work environments
• Ability to exercise flexibility and resourcefulness in challenging and perplexing situations
• Ability to accept project work in other locations outside of market
• Ability to work various shifts and be on call as required
• Ability to identify all colors associated with telecommunications cable and equipment indicator lights
• Basic computer skills
• A valid driver’s license and the ability to drive long distances on and off road and to tow trailers
• A CDL classification may be required for some vehicles
• Ability to lift and carry a minimum of 50 pounds independently and up to 90 pounds with assistance, if necessary
• Ability to climb ladders and steeps staircases
• Ability to work in remote and challenging locations including but not limited to: rooftops, vaults, and all types of geographic locations
• The dexterity to connect and disconnect various sizes and types of electronic connectors
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Noise Level
The noise level is usually moderate.
Pinnacle Wireless is a two-way radio and wireless communications systems integrator, specializing in large-scale communications projects for transportation, public safety, entertainment, hospitality and enterprise-grade commercial real estate.
Pinnacle Wireless offers a competitive salary and comprehensive benefits. Benefits include medical, dental, vision and 401k.
Pinnacle Wireless is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, national origin, gender, age, handicap or veteran status. All qualified applicants will be given equal opportunity. Selection decisions are based on job-related factors.