RS-Client Service, Associate 1

Regular/Temporary:   Regular

• Processes daily and/or monthly checkruns by interacting with payment processing team and
client to ensure input is received timely and errors are resolved and payroll is balanced.
• Provides accurate and timely reporting to management and clients which may include
payment registers, deduction, registers, tax registers, and custom query reports.
• Process daily requests including stops/reissues, return to trust and address, tax, ACH
changes.
• Requests and confirms funding with clients, vendors and/or trust contact. Resolves
reconciliation items.
• Performs other related duties as assigned.
• Serves as primary client contact for benefit payments.
• Focus of job on providing multi-client, single benefit plan processing.
• Performs work within established guidelines and according to specific procedures.
• May resolve some problems rather than referring them on to the manager.

Skills

• Must be able to learn via on the job training.
• Must be able to work in faced paced environment.
• Must be organized and detail oriented.

, Not Specified