Russian Account Manager
Prior experience of working for an FX, CFD, or spread betting firm is not compulsory as full training will be provided.
The role of the Account Manager is to build relationships with new clients - engage them with our trading platforms and tools, facilitate their trading activity, and create long term loyalty to our brand.
The role will work across our Forex and CFD products, and reports to the Client Service Manager.
Responsibilities include:
- A high volume of daily calls to potential company prospects.
- Handle inbound queries about account opening and Forex.com services
- Welcome new clients to FOREX.com, taking time to understand their level of experience, trading motivations and aims in order to build a tailored welcome program over the subsequent days or weeks
- Provide guidance on how to use our trading platforms and tools
- Discuss FX and CFD trading strategies with clients of all experience levels
- Promote the unique research and analysis content available through FOREX.com to help clients build market knowledge and generate trading ideas
- Ensure clients are aware of the implications of trading on margin, and the flexibility available to change their individual margin levels to suit their trading requirements
Requirements:
- Previous client service or sales experience is an advantage.
- Fluency in Russian, both verbal and written, is a must.
- Permit to work in the UK
About GAIN Capital – FOREX.com
GAIN Capital Holdings, Inc. is a global provider of online trading services, specializing in foreign exchange (forex or FX) and contracts for difference (CFDs). Customers and trading partners in more than 140 countries have utilized the company's award-winning trading platform which transacts nearly $250 billion per month.
With offices in New York City; Bedminster, New Jersey; London; Sydney; Hong Kong; Tokyo and Seoul. GAIN Capital and its affiliates are regulated by the Commodity Futures Trading Commission (CFTC) in the United States, the Financial Services Authority (FSA) in the United Kingdom, the Financial Services Authority (FSA) in Japan, the Securities and Futures Commission (SFC) in Hong Kong, and the Australian Securities and Investments Commission (ASIC) in Australia.
FOREX.com is the retail brand of GAIN Capital, and is one of the largest and best-known brands in the retail FX industry. The FOREX.com brand provides online FX and CFD trading services in English, German, Russian, Chinese, Arabic, and Japanese.
www.forex.com
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