Sales
Grimco, Inc. is celebrating 136 years of experience in manufacturing/distribution of digital print products, signs and sign-making supplies in a wholesale environment.
We are also celebrating our inclusion in the Top 100 Entry Level Employers listing, released annually by www.collegegrad.com.
Grimco, Inc. is seeking aggressive personalities with competitive drives to learn all facets of our company - these individuals should have a strong desire to sell and lead. Employees will participate in a hands-on learning environment in preparation for branch sales and leadership. Each initial training program is designed and paced to fit the individual and respective market/territory.
This is an excellent opportunity for individuals wanting to make an immediate impact on a solid, growing company. Grimco, Inc. has a history of hiring a number of employees every year – many of which have become incredibly successful!
What’s the training like?
Travel accommodations and expense reimbursement provided as needed, in compliance with the Grimco National Travel Policy. Training location determined by availability of corporate training team members.
2-3 weeks focused training time. Full time salary includes training period.
Majority of Time Training: Products, Computer Systems, Phones/Customers, Sales/Service, Purchasing, Logistics, Web Store, Marketing, Branch Distribution and Delivery, Safety, Accounting, HR, Reports.
Split between break-out session hands-on learning environment and front-lines application of learning.
Rotation with multiple team members within each department, for a diversified look at how employees approach tasks and achieve goals.
Optional Training at Manufacturing/Distribution Plant: Art Room, Technical Support, Manufacturing/Production, Safety, Receiving and Distribution.
What's a Customer Development Rep DO???
CDR's are that main point of contact - when a customer thinks GRIMCO, the individuals that come to mind are their Customer Development Reps. CDR is that all-encompassing Account Manager role - everything from Sales to Service and Promotions, Problem Resolution, Special Events and Distribution. As we are a wholesale distributor, much of our business is conducted over the phone. CDR's typically spend 65-70% of each week on the phone in the beginning. Main focus is serving and continuing to grow existing accounts.
Let's Break it Down!
RESPONSIBILITIES:
Receive incoming calls from local and regional customers (approximately 25-50 per day).
Accurately enter orders for signs and sign-making supplies using excellent customer service skills and AS/400 data management system.
Provide answers to customer questions on products and distribution both in person and on the phone.
Provide solutions and recommendations, as well as Up-Sell products to customers, utilizing superior product knowledge both in person and on the phone.
Grow sales of a specific customer list to reach goals set by management - sales projects both in person and on the phone.
Pro-actively call existing customers for research on sales trends/needs, relationship management, follow-up, etc.
Inside Sales call projects to current customer base (approximately 200 - 500 outbound calls to existing accounts per week) to promote daily/weekly/monthly specials.
Accurately enter customer information into CRM database to better track details and purchasing trends of our customers.
Assist with miscellaneous projects and duties (catalog mailings, brochures, warehouse, special event planning and execution, etc.) to support team members as well as to grow business.
REQUIREMENTS:
Previous Sales or Customer Service experience in a fast-paced office/retail/hospitality environment.
Completed Bachelor’s Degree from an accredited college/university, preferred in an area of Business/Communications with a cumulative GPA 3.15.
Computer literate – MS Office Suite experience; internet navigation and order entry experience required. AS400 data management system preferred.
Confidence positive attitude a MUST! Ability to be aggressive in sales and marketing activities.
Superior interpersonal skills—able to communicate effectively at all levels.
Work hard smart—never satisfied with the status quo. Possess high expectations of what can be accomplished by self AND team.
Goal-oriented and competitive by nature.
Ability to take direction AND to make independent decisions in a fast-paced environment.
Demonstrate strong sense of urgency and true commitment to customers.
*Spanish/Portuguese language skills are always a plus - advanced/fluent levels.
Full Time Employment Status, Eligible for Employee Benefits
Base Annual Salary Range $33k - $38k, Opportunity for Additional Earnings for Sales Success