Sales Administrator Job in Leeds Ls12 6Aj, Yorkshire Uk

Position:                            Sales Administrator             

Division:                            Sales

Reports to:                        Sales Manager

Overview             

The successful candidate will be based at our Leeds office, supporting our sales team to achieve their monthly targets. You will be dealing with Clients from around the world providing quotes and support where required.  

Role and responsibilities             

1. To administer and follow through sales activities supporting the field sales team:

·         Maintain update customer database: take over the sales process with received orders cost sheet / quotes and sales reports (CRM)

·         Manage all inbound sales enquiries, brochure requests demo kit loans (on-line, phone, email)

·         After sales and anniversary courtesy calls; identifying issues to Customer Services Department

·         Add on sales on general inbound calls, peripherals, lamps etc

·         Quick response quoting and Follow up quotes when required

2. Develop product knowledge and awareness and their applications. 

3. Keeping up to date with pricing changes

4. Be aware of the whole sales process; and know where to take control to complete the sale. 

5. Know and inform field sales of their role in the sales process request information as required.

6. Support office administration duties

·         Manage daily courier deliveries and collections assisting Sales, Operations and Service teams.

·         Responsible for office stationary – Ordering and Inventory

 

Expectations:

1.      Begin each week discussing with each team member the coming week’s activities and prioritise work schedule by type of support required in order of importance.

2.      Provide weekly feedback to team members on profit made and order status

3.      Attend Monthly sales and product training meetings

4.      Maintain help grow business GP/month to in excess of £30K per sales person.

5.      To ensure customer support and satisfaction at all times and provide best value to the customer.

6.      To maximise on profit opportunities for the company, Add on selling peripherals extras

7.      Time management is crucial

 

Skills required

·         Excellent organisational administrative skills ideally in a sales environment.

·         Solving minor problems for team or client.

·         Good attention to detail.

·         Communicate and liaise professionally with customers suppliers.

·         Excellent knowledge of Microsoft Office packages including Excel, Word and Outlook.