Sales Analyst recruitment

 

Job Duties Responsibilities:

Manages system security within the application for a global user base across multiple lines of business, inclusive of maintaining user roles, assigning system permissions, and managing the appropriate documentation required for audit purposes.
Manages the application settings that affect all users, including global system settings, and document templates.
Assists with project management efforts including, but not limited to, tracking  system defects / enhancements, evaluating the impact of new services releases/system enhancements and coordinating with IT and business units to support the roll-out new application releases.
Acts as a Lexicon ‘super user’; provides second level support to end users for inquiries and requests.  Works to resolve and track end users inquiries within guidelines and escalates items as needed.
Conducts training to end users as needed and/or when new functionality, enhancements or features are introduced into the application.
Establishes and maintains the procedures and controls as required to support the function and to satisfy audit, ISO and BCP requirements.
Assists with managing the global corporate content within the Lexicon application.  This includes, but is not limited to coordinating reviews of existing language with content owners, Global Marketing and Legal; working with content owners to seek enhancements to the information as a result of business and/or strategic developments, operational enhancements or client-driven inquiries; and creating management reporting.
Develops a strong understanding of the Lexicon application and State Street’s products, strategies, structure to effectively manage global corporate content.
Develops strong working relationships with the global Sales Operations Support teams, global corporate content owners, IT and other business units as identified.
Working with the LSS team, assist in vendor management process to ensure that the needs and requirements of State Street are effectively addressed.

 


Qualifications

 

Minimum Job Requirements:

Bachelors Degree required
Extensive experience in financial services industry with previous experience in a sales support capacity
Strong interpersonal and communication skills, with the ability to influence others while maintaining good relationships across the organization
Demonstrated ability to operate in a fast-paced, deadline oriented-environment and manage the needs of competing interests across multiple business lines
Strong knowledge of Microsoft Office products, including Word, Sharepoint, PowerPoint and Excel

   

State Street Job ID: 60613