Sales Engineer 2- Miami, FL Job in Sunrise 33304, Florida Us
!*!The Sales Engineer 2 (SE2) supports regional Business sales teams with respect to voice and data products. As part of the sales team, the SE2 provides technical sales support and consulting to assure customer integration and implementation of established T- Mobile products and services.
The SE2 is focused on pre-sales activities with both the Business Development Manager and the Account Manager Teams. Typical pre-sales activities include gaining an understanding of the customer's business and analyzing the customer's mobile communication requirements. The SE2 provides technical support in sales presentations, product demonstrations, as well as providing answers to customer's technical inquiries. The SE2 is responsible for architecting wireless solutions utilizing the T-Mobile network that meet customer needs. The SE2 is the wireless data subject matter expert on current and future wireless technologies. He/she works closely with Marketing and Engineering in support of network development efforts, alpha and beta evaluation tests, as well as new product rollouts.
SE2 key objectives are:
* Achieve sales by helping the Business sales channel strategize and present products and services to enterprise customers
*Provide expert knowledge on data products and services offered T-Mobile through the Business Sales channel
*Support Product Development efforts by defining and implementing strategic solutions for enterprise data
!*!
Responsibilities of the SE2 are as follows:
*Pre-Sales Opportunities
o Support Business Development Manager and Account Managers
o Business Partner Sales partnering
o Architect a solution that fits customer's security model
o Close technical hurdles
o Facilitate wide scale device adoption
o Understand nuances and drivers
o Prepare and present technical customer presentations
o Present roadmaps
o Facilitate coverage analysis
o Provide market specific RFP technical input
o Strategize with Sales team to improve Regional/National sales
o Account reviews with existing customers
o In-building coverage solution management
o Owner of customer technical relationships
o Supports customer's pilots
*Technical Training
o Customer trainings
o Product and Network road-show/webinars
o Train TMO Sales force on Wireless data products in order to "sell the best solution" (i.e Tech Talks)
o GSM/GPRS and RIM certifications
* Product Testing
o Work with Product Development to ensure reliable enterprise focused products. This includes performing friendly user trials (FUTs) for device certification.
o RIM, Android and Window Mobile devices and software
*Other
o Product updates
o Network coverage/Network build-out plans
o Technical SME/owner for specific topic/specialty
o High level support and troubleshooting
o Interface with RF and GPRS teams to resolve network issues and increase stability
o Usually counted on as an escalation point of contact for Care
* Work with Marketing to roll out new products
Based in Bellevue, Washington, T-Mobile USA, Inc. is a subsidiary of Deutsche Telekom AG (NYSE: DT) and one of the nation's leading companies in mobile communications. We serve more than 30 million customers nationwide on America's Largest 4G network and have more than 40,000 employees who work together to keep our customers connected through the quality of our service, the span of our coverage, the reliability of our network and the value of our plans. At T-Mobile, we pride ourselves on providing wireless communications that allow our customers to stick together with the people who mean the most to them. You can also expect that it will be high energy from day one at T-Mobile: career growth, personal recognition, and diversity are all part of the mix. You'll enjoy competitive pay, special employee phone plans, generous paid time off, tuition assistance, medical and dental coverage, a great company-matched 401 plan, advanced training, and more.
T-Mobile is an equal opportunity employer (EOE). We strongly support diversity in the workforce.
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