Sales Engineer Senior Job in Boston, Massachusetts US
Sales Engineer Senior
Job Description Job Summary/Description: The Sales Engineer is the technical lead on the account team, responsible for technical and business requirements discovery, telecommunications and CPE solution design/engineering/consulting, proposal preparation support and technical presentations to customers for CenturyLink?s full suite of products and solutions. ? Performs customer discovery discussions to understand and document business needs and design requirements necessary for the formulation of optimal solutions ? Creatively designs solutions for customers using the best mix of CenturyLink and vendor-partner products. Alters the design as needed to result in the customer choosing the CenturyLink solution ? Documents, via diagrams and writing, and presents the solution to the customer, describes the benefits of the solution ? Builds relationships with customers serving as the technical liaison from pre-sales to post-sales ? Responsible for growing strategic product sales and revenue through proactive engagement with customers ? Participates in strategic and tactical account planning ? Follows industry technology trends through self-study and formal training and shares that knowledge with customers ? Clearly communicates the customer design to the teams responsible for ordering, implementation and ongoing support ? Provides technical training and development support to the local branch ? Leads internal cross-functional teams to obtain required approvals of non-standard designs for customers A good candidate has a strong technical background in layers 1 through 3 of the OSI model and knowledge of the characteristics of various applications that ride over data networks (i.e. the performance requirements of packetized voice and video and of various data applications), has a desire to sell and is comfortable looking for opportunities once introduced to a customer. Prior experience as a Sales Engineer isn?t required; but rather the skills and knowledge needed to be effective. Specifically: ? Business and technical requirements discovery; ability to craft a solution based on those requirements ? Strong written and verbal communication skills ? Strong presentation skills ? Technical knowledge: ? Customer premises communication (data, video, voice) equipment from major vendors ? IP routing and switching ? Internet and MPLS-VPN architecture ? Voice and VoIP technologies and products ? TDM, SONET and Ethernet technologies and products ? Data center infrastructure and networking