Sales Engineer – Technical Support

Skills Required:

Sales Engineer, Video Transport, Digital Video, H.264, SDI, SONET/SDH, IP, 3G, Broadcasters, Service Providers

Job Description:

PreSales / Technical Engineer

If you are a great Technical / PreSales Engineer with experience in Video Transport, please read on!

What you need for this position:
* BS in technical field (MS preferred) or Assoc. Degree and 4+ yrs of tech experience
* 5+ years technical experience as SE, Digital Video, DataComm or Telecom a plus
* Strong Customer /Client Support Skills
* Knowledge of system design and integration of video networking equipment
* Knowledge of trends in tech. DVB-ASI, SDI, HD, SONET Ethernet/IP a plus
* Knowledge of video, data and telecom standards and protocols a plus
* Must possess strong presentation skills
* Excellent communication skills
* Strong understanding of business tech challenges of video telecommunications
* Analytical ability to eliminate sales obstacles thru creative adaptive approaches
* Ability to conduct product demonstrations and training
* Proficiency with Visio and PowerPoint and other MS Office Applications.
* Ability to provide techn support to customers build on customer relationships
* Experience conducting technical training for customers

What you'll be doing:
* Work w/Managers to provide tech support via on-site visits, email, and telephone.
* Support Sales Team, Pre and Post Sales, customers
* Articulate technology and product positioning to customers and sales team
* Be able to assemble, deliver and conduct on-site product demonstrations
* Provide training to customers, including on-site product commissioning.
* Provide feedback to sales regarding interaction w/customers in their territories
* Complete all required reports on time
* Attend trade shows and sales meetings as requested.
* Conduct on-site technical investigations, troubleshooting and repairs
* Provide pre/post-sales tech support to customers in real-time and non-real time
* Take ownership of customers’ technical issues see them through to completion.
* Coordinate w/sales mfg that repairs are completed to stds to maintain cust-sat
* Represent the company in a professional manner.
* Frequently travel (up to 50%).
* Support A/V Broadcast Transport products for telecom IP SONET Networks
* Define hardware and architecture for transport system products
* In particular, Next Gen HD, SDI ASI transport over telecom broadcast
* Help translate/transition clients existing systems to support future trends needs

What's in it for you:
* Great Company and Team
* Leading Edge Product Development Opportunity
* Great environment
* Competitive Compensation and Benefits
* Emerging Industry Sector

So, if you are a great Presales / Technical Engineer with Video Transport experience, please apply today!

Want to interview today? Click Here to Do a Quick 2-Minute Online Interview!

Are you a fit for this position?

Please Click Here to Apply!
(your information will be kept strictly confidential!)

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

Email your resume in Word to:

Dave.Dubis@CyberCoders.com
**Please do NOT change the email subject line in any way. You must keep the JobID: CC MonsterAp : DBD-PSE032212 -- in the email subject line for your application to be considered.***

Dave Dubis - Executive Recruiter - CyberCoders

CyberCoders, Inc is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.