Sales Manager Job in Saranac Lake 12983, New York US
Wireless Zone is a Verizon Wireless Premium Wireless Retailer, which means we sell and service the latest in Verizon Wireless products and services. We offer exciting job and growth opportunities in a flexible retail environment. We are looking for enthusiastic, eager and passionate sales talent interested in fulfilling the mobility and communication needs of our customers. We will provide you with all the tools to succeed; all you need to bring is the drive to be the best.
Each of our stores includes the best management and support team to ensure your success. That leaves you with the time to provide the best quality shopping experience for the customer and the time to close the sale. This is a base pay plus commission environment where your limitation is only guided by your desire to achieve.
We have 13 Wireless Zone locations across NY State:
Job Description
Responsibilities
· Greeting and welcoming the customers.
· Listening to the customer needs and objectives.
· Assisting customers with wireless phone product and service selection and purchase.
· Develop new personal and business accounts.
· Working with the systems and success framework that will be provided to you.
· Setting and surpassing the clients’ expectations.
· Resolve customer complaints and issues.
· Keeping management informed by submitting activity and results reports.
· Completes store operational requirements by scheduling and assigning employees; following up on work results.
· Maintains store staff by recruiting, selecting, orienting, and training employees.
· Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
· Achieves financial objectives by; scheduling expenditures; analyzing variances; initiating corrective actions.
· Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
· Ensures availability of merchandise and services by approving contracts; maintaining inventory levels.
· Secures merchandise by implementing security systems and measures.
· Protects employees and customers by providing a safe and clean store environment.
· Maintains the stability and reputation of the store by complying with legal requirements.
· Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
· Maintains operations by initiating, coordinating, and enforcing operational and personnel policies and procedures.
· Contributes to team effort by accomplishing related results as needed.
· Reports to District Manager
Skills/Qualifications
· High energy level and self motivated.
· Willingness to learn and being open to new ideas.
· Drive for excellence.
· Excellent listening skills.
· Ability to manage and organize your time.
· Ability to work evenings, weekends, holidays and a 40 hour work week.
· Providing superior customer service.
· Strong follow-up on each customer you serve.
· Desire to learn about the products benefits, features and value and deliver that knowledge to the customer.
· Two years direct retail sales experience preferred.
· Effective verbal, written and interpersonal skills.
· Positive attitude, entrepreneurial spirit.
· A willingness to generate and follow up on Leads in a professional, retail or outside sales environment.
· Customer Focus
· Tracking Budget Expenses
· Managing Pricing
· Market Knowledge
· Staffing
· Strategic Planning
· Management Proficiency
· Client Relationships
Wireless Zone provides you with the following:
· Flexible hours.
· Base pay plus highest commissions in the industry.
· Professional training and mentoring program.
· Opportunities across the state.
· A dynamic team environment.
Wireless Zone is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local laws. Wireless Zone maintains a drug-free workplace.