SALES OPERATIONS MANAGER BELGIUM & GERMANY-H504B01 Job in Brussels 1000, Brussels Belgium
SALES OPERATIONS MANAGER BELGIUM GERMANY-H504B01
THE COMPANY
With EHQ based in Brussels, our client is a leader in developing secure storage solutions and services worldwide.
The position
The Sales Operations Manager Belgium-Germany has the overall responsibility and accountability for the commercial operations on a daily basis in his/her markets. He/She manages and coaches the store personnel through his/her team of District Managers in order to achieve operational and financial business objectives, sales targets and customer satisfaction. He/She assures the implementation of the company's strategy and the compliance with the company’s mission and values.
Major responsibilities include:
· Creating a clear sense of purpose and alignment by effectively communicating organizational plans to the market and operations team.
· Developing the capabilities of the operations management team (District Managers) in his/her market through training and coaching in order to succeed.
· Providing ongoing operations management evaluation by reviewing performance against job competencies and conducting formal performance reviews.
· Responsible for operational compliance of all store-related employee and customer health/safety regulations and issues.
· Implementing a compelling business plan for the market, identifying clear objectives, action steps and key result areas which are informed and aligned to both country and company goals.
· Overall Profit Loss responsibility of his/her market; managing the costs with the given budgets and targets.
· Identifying and analyzing market trends (focus on competition analysis) utilizing business intelligence tools.
THE PROFILE
· Minimum of 8 to 10 years of people management experience within a retail multi-site or regional environment.
· Experience in initiating and leading major changes to achieve business growth.
· Ability to translate a company strategy or a given strategic direction to team
· Experience in setting up a culture of learning, growth and development, and acts as a personal example in terms of people development.
· Being a living example of customer orientation in the company (internal/external), bringing it to a new, higher level
· Demonstrating market and business awareness in a broader area.
· Acting as a role model in terms of effective and clear communications uses communication skills to inspire the organisation, build strong alliances and promote transparency.
· Promoting co-operation within own team and between teams, and acts as an example of effective teamwork
· Fluency in English is required. Strong knowledge of German is a big asset. As the position is based in Belgium, a good knowledge of Dutch and French is important.
Learn more about Hoffman Associates
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