SALES ORDER PROCESSING/LOGISTICS ASSOCIATE Job in New York 10001, New York Us
Toy manufacturer located in Chelsea, has an immediate opening in our Sales Processing Department.
Qualified applicant must be a very well organized person who will help run our daily shipping/receiving and operational functions.
Main accountabilities and supporting activities include:
· Receive, confirm and process orders for all of our EDI and non-EDI accounts
· Work closely with our warehouse to ensure orders are processed in a timely manner and customer shipping windows are met.
· Manage accounts routing guide and stay up to date on new requirements regarding shipping rules. This will require consistent follow up.
· Review key control reports including open orders, unconfirmed delivery, unallocated orders and others to ensure timely follow up on problems with orders/shipments.
· Communicate with Sales Team daily regarding customer shipping and or order issues.
· Research customer charge backs validity and dispute if required.
· Sales support in conjunction with the teams efforts.
Must demonstrate the following skills:
· Very effective organizational skills
· Attention to detail and high level of accuracy
· Excellent follow up skills
· Effective communication skills
· Time Management Skills
· Able to work independently and be proactive.
3 + years customer service and or processing/logistics experience required.