Sales Representative Job in Augusta 30909, Georgia Us

Knology Inc. (NASDAQ: KNOL), headquartered in West Point, Georgia, is a leading provider of interactive communications and entertainment services in the Southeast and Midwest. Knology serves both residential and business customers with one of the most technologically advanced broadband networks in the country. Innovative offerings include over 200 channels of digital cable TV, local and long distance digital telephone service with the latest enhanced voice messaging features, and high-speed Internet access, which supplies IP architecture with segmented voice and data bandwidth, and Managed Integrated Network Solutions (MATRIX), and integrated IP-based technology which converges data and voice. For more information, please visit www.knology.com .

Position Description:

The focus of the selected individual is to ensure that KNOLOGY is positively presented to customers and that the call center sales, productivity and quality performance goals are exceeded. 

 Key Responsibilities will include:
·Answer inbound call inquires regarding Knology products and services
·Follow up with potential customers as needed via phone, email or through Live Chat
·Resolve escalated customer calls and retention calls as needed
·Maintain acceptable Call Center statistical standards
·Ensure your individual quality and accuracy scores meet or exceed program goals
·Maintain positive, consistent and effective communications with your supervisor, team members and customers
·Other duties as assigned

To Apply Visit Knology, Inc.

Qualifications:

Attributes we seek in a candidate include:

·Driven to succeed! Relentless about exceeding sales goals
·Excellent communication and presentation skills and a strong ability to influence others
·Experience in the Telecommunications environment a plus
·1 to 2 years successful sales experience minimum
·1 to 2 years year prior in a call center environment minimum
·Demonstrated track record of sales success
·Excellent listening skills – be able to engage potential customers
·Ability to exercise good judgment reflecting company polices and guidelines
·PC knowledge and proficiency required
·Ability to work a flexible schedule based on the business needs
·High School Diploma or GED Required