Sales Service Rep I* Job in Oxnard Ca & Greater Los Angeles County 93033, California Us
*Position may be filled at a higher-grade level depending on candidate’s skills and experience.
The individual hired for this position will be working as a Sales Service Rep for Commerce West Insurance Company | A MAPFRE Company in Pleasanton, CA. Focusing on the Oxnard, CA and Greater Los Angeles County Territory.
Work Schedule: Standard workweek is Monday – Friday 8:30 AM – 5:00 PM (Total of 38.75 hours per week). Specific work schedule to be determined.
Entry-level sales service position. Quote, and service policies either in-person and/or through telephone contact. May provide a basic level of customer support but refers more complex problems to other staff members. Provide high quality, caring service by following established department standards and procedures.
Education: High School or equivalent knowledge or related experience.
Experience: 0 - 1 years.
Knowledge: Little knowledge of the detailed aspects of the job. Some understanding of practices and procedures in a particular field i.e. accounting, claims.
Decision Making: Makes decisions within position standards, generally applying defined guidelines and procedures. However, some interpretation may be required in dealing with exceptions, such as choosing from two or more pre-defined alternative courses of action.
Supervision Received: Works under general supervision for routine work. Detailed or specific instructions may be given for new activities or assignments.
Leadership: Works as an individual contributor. Learns the details of the job.
Problem Solving /Operations/Direct Work Involvement: Applies knowledge to help solve moderately complex problems requiring independent thinking with direction.
Client Contacts: Contacts are typically within own department and occasionally outside own organization. Typically involves providing information requiring some explanation or interpretation.
Depending upon position location, may be required to have bilingual skills in Spanish.
We are a leading property and casualty insurer committed to recognizing our employees as our most valuable resource. We are focused on attracting, developing, engaging and retaining quality employees to ensure mutual success. We offer competitive wages and unmatched benefits including: Health, Dental, Life, PTO, Holidays, 401(k), Profit Sharing, STD/LTD, Tuition Reimbursement, Flexible work schedules and a Casual attire environment.
We have earned a solid reputation as a "great place to work" by treating our employees with respect and offering the following Employment Value Proposition: