Sales Support Manager Job in Tolworth KT6 7EL, Southern UK

Do you have a background in Finance and experienced in financial analysis and modelling. Do you have strong analytical skills and mindset to support the assessment of schemes, identify improvement areas and manage sets of identified actions? Then this maybe your next opportunity!

 

This role provides a tremendous opportunity in having a real impact on the organisation, and quickly developing in depth business knowledge and understanding due to its central and critical nature,

 

We are looking for a Sales Support Manager who will be responsible for proactively managing the Commission Schemes within Close Asset Finance, part of the Commercial Banking Division of Close Brothers Plc.

 

The Sales Support Manager is the central point of knowledge for all commission schemes and the role is critical to the continued success of incentive compensation in CAF. He/she works cross functionally and cross businesses, to drive improvements, controls and operational excellence. The role involves collaboration and communication with several functional areas such as Operations, Sales, HR, Compliance, Collections and Litigation, IT, and frequent and relevant communication with the Managing Directors of all CAF businesses.

 

The scope includes internal sales commission, all internal commission to non sales personnel, and external broker commission and diverse aspects such as processes, documentation, governance, and management of a dedicated system. Short term goals include increased productivity and capacity, through simplification and automation. Longer terms goal is to maximise the use of incentive compensation as a strategic management tool, in a framework of Sales Performance Management. Scope of the role is~ £13 MM of commission paid per year.

 

Areas of focus and goals:

·   Processes:  continuously identify opportunities to improve existing operational processes to manage and administer commissions.

·   Simplification: identify opportunities for simplification of current schemes, and work on potential new business frameworks, driving evaluation through financial analysis and modelling.

·   Automation: lead the implementation of a Commission Schemes system working with IT and business owners. Manage the system and identify ways to incrementally improve its functionalities. As the automation will beneficially impact all other areas (process, simplification, Governance etc.), it will be the primary focus for the Commission Schemes manager in the first few months of the role.

·   Documentation and governance: work with HR to complete the roll out of the Governance framework, facilitate and train business owners on processes, ensure compliance.

·   Strategy: work with the leadership team to develop a vision and strategy for commissions as a management tool to improve business performance, maintain sales and staff motivation, achieve and exceed business goals

 

Relevant experience required in

·   Process improvement and change management, ability to map and document processes

·   Managing and executing business projects or initiatives

·   Financial Services industry

 

The ideal candidate is a self starter, execution driven, and able to structure and manage own agenda and proactively communicate and reach out for help and support as needed.  Strong communication and interpersonal skills are required due to the sensitivity of the subject, and the need to articulate and present findings, actions and proposals to the business, interacting at all levels.