Sales Support Officer Job in Highlands Ranch 80129, Colorado US
Sales Mortgage – Red Rocks Credit Union 
Broaden your perspective and increase your knowledge of sales and mortgage functions in today’s innovative banking environment. This position will give you a generous understanding of the transactions, interfaces and partner relationships behind the scenes in today’s future-oriented banking environment. Expand your knowledge of the credit union’s product line and associated lending practices including but not limited to loan origination and support. Get a first-hand perspective of the ever changing consumer lending/mortgage world that we live in today.
People that love Red Rocks are bright, engaging, knowledgeable and teachable. They have an insatiable desire to learn more and be the best at what they do. Our employees are always striving to develop relationships and understand what is truly important to our customers and key stakeholders. This is a learning and growth opportunity for someone who wants to explore their options and adaptability. Prior knowledge of some of the key functions below is necessary to ensure a smooth transition.
Responsibilities
§ Deliver highest levels of service through positive interaction with colleagues and vendors.
§ Have a basic knowledge of consumer loan and mortgage vocabulary and processes.
§ Support Sales Officers in the origination of consumer and mortgage loans including but not limited to verification of employment, new member follow up, income verification, and document retrieval.
§ Support the sales function by monitoring the collateral tracking system to ensure the timely receipt of recorded loan collateral and handle all aspects of lien perfection and release.
§ Maintain up-to-date knowledge of the credit union’s lending programs to ensure accurate and timely decisions and funding of loan contracts, and input into the core processing systems.
§ Contribute to a collaborative team environment that promotes positive working relationships and productivity.
§ Maintain an up-to-date knowledge of the credit union’s product offerings in order to resolve internal and external inquiries related to the processing and servicing of consumer and mortgage loans.
Minimums
A High School diploma and a minimum of 1 year experience in a mortgage or consumer lending environment is required.