Salesforce.com Administrator
Healing patients starts with you. It starts with the chain of events you initiate when you work with McKesson Medical-Surgical - a chain that extends across the country and results in millions of people getting more from their healthcare.
Headquartered in Richmond, Virginia, McKesson Medical-Surgical is the leading distributor of medical-surgical supplies, equipment and supply chain solution services. We're also a technological leader in the industry, developing products and services that improve processes and enhance quality and efficiency. We have 25 distribution centers across the country, employing more than 4,000 associates. We stock and distribute over 150,000 products and serve more than 85,000 customers. We're proud to be the only national distributor serving the entire continuum of healthcare. But we're especially proud to be the company our customers and their patients count on for solutions to their healthcare supply management needs.
Current Need
Salesforce.com (SFDC) Administrator
We are seeking a qualified candidate to design, develop, configure, implement, and administer a SFDC Customer Relationship Management (CRM) application for our growing business. You will be responsible for working closely with the Sales, Marketing, IT, Business Intelligence, Customer Service, and Support organizations to define business processes and implement solutions within SFDC in support of those processes. Strong business analysis skills will be required to translate ideas into well-defined and efficient processes. In addition, effective project management skills will be necessary to build project plans, estimate timelines, identify and manage risks and communicate expectations.
Extensive SFDC experience in areas such as Lead Management, Campaign Management, Content Management, Customer Service/Case Management, and Dashboard/Report development will be necessary. You will be expected to keep current on the core capabilities of SFDC, as well as AppExchange applications in these functional areas, and apply this knowledge to ensure best technical solutions are considered and implemented.
Strong database experience is required, preferably Oracle. Experience with SFDC implementations involving heavy data integration utilizing ETL tools such as Informatica is desired. You will be responsible for developing and monitoring data quality reports and dashboards, as well as resolving data integrity issues appropriately and timely.
This position will also be responsible for production support of SFDC.
Position Description
Responsible for the analysis, acquisition, installation, modification and support of operating systems, databases, and utilities. Conducts systems programming and systems support activities such as new or revised program language codes, processing routines, report generators, etc. Monitors effective language codes, processing routines, hardware utilization and utilization of database management techniques. Modifies, maintains and updates software such as compilers, link editors, assemblers, OEM utilities, JCL, macros and subroutines. Develops and reviews operator and control instructions. Prepares and conducts system and programming tests requiring interfacing of hardware and software. Conducts programming tasks including program design, program coding, debugging and documentation. As directed, prepares feasibility studies and designs tests to determine operating characteristics of software.
Additional Knowledge Skills
Thorough understanding of database concepts, data management (RDBMS) and SQL
Solid understanding of Internet technologies: firewalls, web servers, proxy servers, etc.
In depth understanding of SFDC Profiles/Roles and Sharing Rules
In depth understanding of Validation Rules, Tasks, Workflow rules, Triggers, Apex classes, etc.
Working experience in Visual Force, Apex, S-controls and other customizations of SFDC
In depth knowledge of Java, J2EE, PHP
The ability to effectively identify, prioritize and escalate customer issues is required.
Exceptional analytical, quantitative, and problem solving skills are necessary. Attention to detail is critical.
Excellent oral and written communication skills are required.
Minimum Requirements
6+ years experience in systems programming with a minimum of 1 year experience as a SFDC Administrator. Must have a proven track record of success delivering value to the business.
Education
4-year degree in computer science or related field or equivalent experience
The material contained herein is provided for informational purpose only. All open jobs offered by McKesson Corp. on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.
The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson Corp. attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.
By providing your application to McKesson Corp. you hereby consent to McKesson Corp. obtaining personal information regarding you that is related to the position applied for. You also consent to McKesson Corp. transferring your application details to our recruitment partners for their review and assistance. You also consent to McKesson Corp. keeping your application on file for 6 years. McKesson Corp. is an equal opportunity employer. The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.
