SCOM Operation Support recruitment
Responsibilities :
- Monitor the infrastructure and identify existing and potential problems, determine root cause and appropriate corrective actions and escalate when appropriate.
- Utilize corporate systems and procedures for incident management, problem management, service request management capacity management and change management.
- Execute daily support functions and processes along with predetermined tasks and activities.
- Plan and execute regular DR tests as required by the business, perform regular maintenance, upgrades to the infrastructure to ensure a stable operational environment. Execute changes as required in order provide additional services as required by the business. Perform all tasks with minimal supervision.
- Support is provided as part of a continuous global operations model. Hours of coverage will vary in order to provide 24x5 coverage across all regions. Some on call coverage will also be expected on a roster basis.
Requirements:
- Bachelor degree or equivalent education / work experience
- Distributed computing operations experience working in a large-scale, complex, global environment, Experience of financial services industry would be a distinct advantage
- Strong understanding of computer operations and data center procedures, understanding of ITIL methodologies an advantage
- Strong interpersonal, written and oral communication skills, Ability to actively listen and clearly communicate with other teams globally. Able to clearly articulate to technical and non-technical audiences alike.
- Broad technical skills in Microsoft Server W2Kn, Systems Center Operation Manager and Miscrosoft Operations Manager and associated toolsets.
- Broad understanding of all MS products with an understanding of operations management and automation.
- Capable of planning and delivering small intra team programs and leading small to medium projects Ability to run deliver small projects
- Experience of scripting tools to allow automation of key operational functions a definite plus
- Strong Problem management and troubleshooting skills
- Self motivated
- Flexible and adaptable to change
- Ability to manage and prioritize multiple tasks
Please send your resume in Word format to Himanshu Nanda at hnanda@ikasinternational.com and put Infrastructure – SCOM support in the subject header. Please feel free to reach me at (+65) 91686892 for a confidential discussion.
Ikas International (Asia) Pte Ltd is a registered Employment Agency with the Singapore Ministry of Manpower (EA License Number: 09C4763).
September 6, 2012
• Tags: Information Services careers in the Singapore, SCOM Operation Support recruitment • Posted in: Financial