Secruity Officer Job in Southfield 48034, Michigan Us
Job Summary
About this Position: The purpose of the Security Guard is to?.
? Monitor and authorize entrance and departure of employees, visitors, and tenants.
? Appropriately escalate emergency situations to police or fire department.
? Professionally and respectfully assist both internal/external customers to maintain high service levels.
? Assist in facilities management by monitoring building systems.
? Escort terminated team members from the building
? Distribute and track keys(both office and furniture keys) for team members, which includes managing inventory, distribution, and tracking.
? Monitor the Parking Lot and advise the authorities of suspicious activity and report maintenance issues such as lights being out to Facilities Management.
Job Details
Position KSAs: What Knowledge, Skills and Abilities will you need to succeed in this role?
? Decision Making and Problem Solving -- Analyzing information and evaluating results to choose the best solution and solve problems. You need to be a quick thinker, with an ability to understand and interpret information promptly and effectively.
? Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic form.
? Strong Communication Skills -- Providing information to supervisors, co-workers, and subordinates in a clear and concise manner by telephone, e-mail, or in person.
? Calm, Focused, and Motivated to Help -- when faced with challenging situations you must have the ability to stay calm and evaluate the situation.
? Receptive to ongoing feedback aimed at improving your performance.
Position Outcomes Activities: You will be measured on your ability to perform the following activities effectively.
? Access Control: Monitor and granting access to visitors and employees.
? Facilities Management: Monitor elevators, fire panel, parking lot, and security system.
? Provide Support: You will support customer requests, as well as other department requests as needed.
? Adhere to Policies/Processes: You will need to remain compliant with our policies, processes and legal guidelines.
Basic Position Requirements: What do you need to qualify as a candidate for this position?
? You need to be able to speak and write clearly, professionally and articulately.
? You need to be able to manage conflict resolution.
? You need to be comfortable with repetitive tasks and face to face customer interactions.
? You need to be able to operate office equipment (copy machines, fax, telephone, mouse keyboard, email, and access card creator).
? You need to be able to work independently and in a team environment.
Additional Position Requirements: Experience and Education requirements.
? Current or retired law enforcement
? Must be available to respond to Headquarters for emergency calls within 30 minutes
? Basic computer skills
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