Senior Business Analysis Associate Job in Newark, New Jersey US
Senior Business Analysis Associate
Acts as liaison between Operations, Business and Systems personnel to support unit business needs through computer systems and/or policy administration rules. Represents user area in all systems enhancements/design activities and answers questions/resolves problems with systems user and/or Operations. Gathers client requirements for a business process change and communicates those terms to systems personnel and/or Operations. This position usually stresses knowledge of the business versus computer science. Programming is not required. This position typically reports to the business area, not Systems or Operations. Knowledge of the system supported (including inputs, screens, processing logic, and output as well as interface with the other systems is required. Responsibilities may include: Reviewing user and/or Operations requests and conducts data-gathering interviews; Documenting business specifications/rules; Preparing and organizing background data to support work authorization requests; Providing information to and resolving questions from user and/or Operations staff regarding department systems and/or policy administration rules; Designing and implementing test for systems changes. This position can also apply to systems testers who execute more complex testing functions or are responsible for developing The individual will work with more senior members of the team to develop and maintain post issue permissibility rules and policyowner request forms for change, term conversions, reinstatements, investment options, disbursements, and remittance. The individual will serve as a subject matter expert on inforce products and post-issue rules. They will provide support to multiple customers including Individual Life Insurance Operations, Customer Communications, Illustrations and Audit. They will also collaborate with individuals from many of these area on various cross-functional initiatives. Key Skills: * Basic knowledge of life insurance products. * Strong analytical skills * Solid partnering skills - ability to work well in teams and with folks with diverse perspectives * Strong communication skills * Strong Project and Time Management skills - ability to juggle multiple projects simultaneously * Knowledge of one or more individual life policy administration functions is a plus * Knowledge of post issue life rules and forms is a plus