Senior Claims Broker / Technician
Full Job Description
Role Definition
- Handling Complex and standard claims from first advice through to settlement to include claims preparation via Brokersure and ECF-CLASS
- Providing excellent service to both clients and underwriters
- Maintaining files and keeping them up to date
- Updating tracking systems
- Regular liaison with Clients, Underwriters, Loss Adjusters and other appointed experts
- Utilising new Claims repository
Key Responsibilities
- Provide Effective liaison with clients, producers and underwriters in order to fully service the accounts
- Ensure client satisfaction through excellent claims service
- Maintaining up to date-accurate documentation, files, excel spreadsheets relating to relevant accounts
- Maintain close liaison with accounts dept to ensure prompt payment of claims
- Attend team meetings
- Build strong professional relationships with market practitioners to improve Claims service and partnership working
- Demonstrate commitment to continuous personal and professional development through active participation in development events.
Key Competencies (Skills and abilities needed to perform role)
- Technical knowledge
- Negotiation skills
- Communication with Clients
- Relationship with Insurers
- Accuracy -Attention to details
- File management
Key Competencies (Knowledge and Experience)
- Claims handling experience must be from a broker background
- To have handled Off Shore and On Shore Energy and Property claims on Direct and Facultative Reinsurance placements
- Knowledge of binding authorities
- Working knowledge of CLASS and the Insurance Market Repository (ECF)
- Knowledge of markets - specifically XchangingLloyd`sCompany markets
- Knowledge of current claims schemes (2006 and 2010 Claims Schemes)
A well respected London market Brokers.
£32,000 - £35,000.
Where specific UK qualifications are required we will take into account overseas equivalents.
Please quote Michael Page reference when applying Job ref:MPGX13217548
Michael Page International is a world leading recruitment consultancy.
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